Assistant Director of Admissions (Rochester)

The Assistant Director is a highly motivated team player who contributes to the growth and success of our Institute by attracting qualified candidates who will shape the future of the business world, thus playing a key role in the recruitment process. This position offers an exciting opportunity to kick-start a career in the academic sector.

Reporting directly to the Assistant Vice President of Admissions and Financial Assistance, the AD plays an integral part of the recruitment process. As a member of the admissions team, the Assistant Director will focus on both refining existing enrollment practices and driving growth. Beyond traditional responsibilities such as recruitment and counseling, this role offers the opportunity to develop expertise in cutting-edge areas such as Artificial Intelligence, K-12 programming, and emerging technologies.

The position is ideal for someone who is looking to gain admissions experience and is comfortable working with individuals to drive them to success. The individual should possess competent written, oral, and interpersonal communication skills, group presentation skills, and have a strong passion to work with and seek out diverse populations. The individual should be customer service-oriented and be a creative problem solver. An entrepreneurial and fun-loving mindset is required for success.

MAJOR RESPONSIBILITIES

Visit area high schools and meet with prospective students, guidance counselors, and school officials. Build relationships with high schools, community organizations, and college access programs (Rochester, Finger Lakes, Syracuse, and beyond). Maintain relationships from suspect to enrollment. Represent the Institute at regional and national college fairs. - 50%

Support the AVP by engaging interested individuals and guiding them to the next steps in the enrollment process. Coordinate campus tours and recruitment events. Use Slate CRM to track, manage, and engage prospective students. Analyze qualitative and quantitative data to refine recruitment and enrollment strategies. Use emerging tools (AI, data analytics) to support outreach. Collaborate with academic departments and campus offices on consistent recruitment messaging. - 35%

Present to a variety of groups to showcase campus center offerings, academic programs, and admissions information. - 10%

Other - 5%

QUALIFICATIONS

Bachelor’s degree or equivalent experience (indicate specific field, if required)

EXPERIENCE

Minimum of 1 year of higher education operations, technology management, and/or customer services experience. Higher education experience can be swapped for other applicable business/sales experience.

EXCEPTIONAL SKILLS

• Organizational
• Technologically sophisticated
• Motivation and persuasion
• Strong written and verbal communication skills
• Listening and interpersonal skills
• Verbal communication
• Supports DE&I
• Mastery of Excel and other database systems
• Customer-oriented
• Goal-oriented
• Creative problem solving

PHYSICAL REQUIREMENTS

1. Ability to sit, stand, and walk for extended periods while conducting presentations, tours, recruitment events, and other admissions activities.
2. Ability to travel between campuses and to off-site recruitment events, schools, community organizations, and other locations as required.
3. Ability to lift, carry, and move materials weighing up to 25 pounds, including recruitment materials, displays, supplies, and event materials.
4. Ability to operate standard office and presentation equipment, including computers, phones, audiovisual equipment, and other technology used for admissions activities.
5. Ability to work a flexible schedule, including occasional evenings and weekends, and to work in both indoor and outdoor environments during recruitment activities and events.