Food Service Worker

This role is about 2-3 shifts per week. Flexibility required for rotating AM Shifts (6AM-2PM), PM Shifts (11:30-7:30), and Weekends/Holidays.

GENERAL SUMMARY

The Food Service Worker is responsible for performing routine general service tasks in the kitchen, dining room, dish room areas and other assigned areas in accordance with Children’s Hospital of The King’s Daughters ( CHKD ) company policy/procedures, federal, state, and local regulations. Provides all necessary equipment and supplies; maintains sanitation of all service areas and equipment. Reports to department leadership.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Maintains a courteous, professional relationship with all organizational staff, patients, and families, and guests.

Sets up and dismantle assigned workstation (s): hot food, cold food area, salad bar, and coffee station to guarantee smooth operations.

Stocks and dismantles condiment areas, replenishes paper and china supplies, fills beverage machines, and brew coffee.

Sets up, operates, cleans, and dismantles dish machine .

Maintains merchandising in-service areas and replenishes vending machines.

Stores food in designated areas following wrapping, dating, food safety, storage, and rotation procedures.

Performs continuous cleanup of work areas, equipment, and utensils.

When necessary, works on serving line , in the dish room (scrapping trays, loading, and unloading dish machine and sorting silverware).

Cleans tables, counters and various types of kitchen equipment and sweeps and mops floors.

Assists with catering events, when necessary.

Handles waste disposal from the department and transports to appropriate disposal area.

Conducts work within Hazard Analysis and Critical Control Points (HACCP) guidelines as appropriate and adheres to all departmental sanitation procedures.

Adheres to all established systems and training programs to provide a safe environment.

Complies with all Occupational Safety and Health Administration (OSHA) regulations and other local, state and federal regulations. (

Recognizes and adopts activities appropriate to the specific guests needs.

Adheres to all company policies, company standards of operation and Employee Handbook.

Sustains all records and documentation necessary for regulatory compliance and in accordance with CHKD policies and procedures.

May be required to perform any position within the department with proper instruction and guidance and/or training.

Performs all other duties as assigned.

LICENSES AND/OR CERTIFICATIONS

Required Licenses and/or Certifications

Current City of Norfolk food handling training required at time of hire.

Preferred Licenses and/or Certifications

None preferred.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Required Education and Experience

At time of hire, a record of completion for all education, licenses, training and/or certifications is required.

Preferred Education and Experience

High school graduate or equivalent preferred.

Prior food service experience preferred.

Required Knowledge, Skills and Abilities

Excellent time management skills to complete work in a timely manner, able to shift priorities, able to work independently, able to work in a team setting and problem solve in a fast paced , fluid environment.

Strong organizational and critical thinking skills with attention to detail and commitment to accuracy.

Demonstrates ability work to effectively within role , department, and organization.

Highly motivated, enthusiastic team player who takes initiative.

Possesses strong verbal, written, and interpersonal skills as well as, the ability to interact and communicate effectively with diverse individuals, team members, various levels of management, internal and external customers.

Increased Security Clearance Required for Job Role in Children’s Pavilion: FBI fingerprinting, criminal background check, and Child Protective Services registry search.

WORKING CONDITIONS

Noisy and distracting kitchen / food service environment with regular exposure to cold and hot temperatures, such as working near ovens or retrieving food from freezers. Often exposed to hazardous situations and conditions that can produce cuts or minor burns.

PHYSICAL REQUIREMENTS

Click to view physical requirements (