Consumer Loan Processor

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Tuition assistance
• Vision insurance

Consumer Loan Processor SUMMARY/OBJECTIVE:
Provide information on credit union products and services according to all credit union policies and procedures and Federal and State rules and regulations. Responsible for evaluating applicants for routine loans, and processing loan applications. Gather background information and analyze loan applicant's credit history.

Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Pull credit reports for all accounts, verify debts, and estimate monthly payments for any outstanding debts not listed and add them to debts on application.
• Calculate debt to income ratios on loan applicants.
• Complete loan applications over the phone and/or electronically.
• Review active loan files each day to determine if any documents are missing or what can be done to help the process along.
• Communicate with members either to request or to provide information.
• Review incoming loan applications to verify required information is compliant with checklist.
• When a loan is denied, explain reasons for denial in a professional, courteous manner. Work with member to provide recommendations or alternative options for other possible ways to secure a loan in the future.
• Verify the accuracy of loan amounts and repayment terms on approved loan applications.
• Complete loan documents and disburse loans when needed.
• Implement new loan products and services in accordance with management direction.
• Cross sell lending and other credit union products.
• Maintain orderly files on each account with special attention to complete and accurate detailing of all problems or correspondence.
• Other duties as assigned.

Competencies:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.

• Ability to solve problems within established policies and procedures
• Ability to accept and perform new job responsibilities as needed
• Excellent communication skills (oral, written and listening), professional appearance and positive attitude
• Basic math skills required (ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals)
• Have a thorough knowledge of Consumer Lending Compliance and Lending Regulations.
• Good working knowledge of credit models and credit scoring

Education:

• High school diploma or equivalent and at least two years of related work experience, preferably in a financial institution

Experience, Skills and Other Requirements:

• Must possess strong basic math skills, accuracy and attention to detail
• Exceptional oral and written communication skills required.
• Must possess interpersonal skills including courtesy, tact, and diplomacy as they are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
• Computer Skills MS Word, Excel, Outlook, and PowerPoint.

Certificates, Licenses and Registrations:

• Must successfully complete BSA training as required
• Employee must be bondable (insurable)

WORK ENVIRONMENT:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Primarily in-door office work with quiet to moderate noise level.
• Occasional work outside the office.
• Occasional travel for business-related functions.
• Occasional evening and weekend schedules required.

Position Type/Expected Hours of Work:
This is a full-time position. Days and hours of work are Monday through Thursday 8:00 a.m. to 5:00 p.m., Friday 8:00 a.m. to 5:30 p.m. and occasional Saturdays from 9:00 a.m. until 1:00 p.m.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands to finger, handle, feel or grasp; reach with hands and arms; and talk or hear. The employee is frequently required to kneel, crouch, or stoop. The employee is occasionally required to lift and/or move 25-30 pounds.

Employment Requirements:
All applicants must meet the certain conditions of employment to be eligible for employment at Sunbelt Federal Credit Union:

• U.S. Citizenship
• Successfully passing a drug test for illegal drugs
• Successfully passing a background investigation

Benefits Offered:

• 401K
• Life, STD, LTD, Medical, Dental & Vision
• Paid Holidays
• 16 Days of PTO (Paid time off) that begins accruing day one. (usable after 90 days)
• Employee Assistance Program (EAP)

DECLARATION
This job description is designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Sunbelt FCU is an Equal Opportunity Employer.