Field Service Engineer I

Field Service Engineer I - Healthcare Technology

Join a growing company that keeps critical healthcare equipment running.

Equipment Management Service and Repair (EMSAR), headquartered in Wilmington, Ohio, is a rapidly expanding national technical services provider supporting leading OEM partners in the healthcare industry. Our technicians play a key role in ensuring hospitals and healthcare providers have reliable, properly functioning equipment that supports patient care.

At EMSAR, we invest in our technicians with paid training, professional development, and the tools needed to succeed in the field .

Why Join EMSAR?

• Paid technical training and certifications
• Company-provided tools and equipment
• Travel expenses covered by the company
• Opportunity to work with advanced healthcare technologies
• Exposure to multiple types of medical and diagnostic equipment

What You'll Do

As a Field Service Engineer, you'll provide hands-on technical support to healthcare facilities. This includes installation, maintenance, troubleshooting, and repair of a variety of specialized equipment.

Key responsibilities include:

• Performing preventive maintenance, diagnostics, calibration, and repair on laboratory instruments, medical diagnostic equipment, and kiosk systems
• Conducting performance verification and equipment testing to ensure compliance and reliability
• Documenting service activities and managing work orders using EMSAR's ServiceMax system
• Communicating with dispatch teams and customers to coordinate service calls
• Representing EMSAR professionally while working at customer facilities

Expect 25% of the role to include documentation and service reporting , with the majority focused on hands-on technical work in the field.

This position could require regional day trips and occasional overnight stays. All travel is company paid.

What We're Looking For

We're looking for technicians who enjoy solving technical problems, working independently, and supporting customers in the field .

Successful candidates typically have:

• Strong troubleshooting and analytical skills
• Ability to read and interpret technical manuals and service documentation
• Excellent communication and customer service skills
• Strong organization and time-management abilities
• The ability to work independently while following established procedures

Education & Experience

Option 1

• High School Diploma or equivalent
• 2-4 years of technical or field service experience

OR

Option 2

• Associate degree or trade/technical school certification
• 1+ year of technical experience (including internship or apprenticeship)

Additional requirements:

• Valid driver's license and proof of liability insurance
• Ability to operate personal, fleet, or rental vehicles

Physical & Work Environment

• Frequent standing, walking, bending, and equipment handling
• Ability to lift up to 50 lbs and move equipment up to 125 lbs
• Regular use of hand tools and diagnostic equipment
• Time spent both on-site at customer facilities and documenting service work electronically

If you enjoy hands-on technical work, travel, and supporting critical healthcare technology, EMSAR offers a rewarding opportunity to grow your career in field service engineering.