Outreach Specialist

Job Description

South Dakota Parent Connection is seeking a Full-Time Outreach Specialist to provide information, resources, technical assistance, training, and support to families and professionals serving children with developmental disabilities and/or special health care needs. This position helps families access services, connects them with community and statewide resources, and builds partnerships throughout South Dakota.

Compensation & Benefits

• $21.00–$23.00 per hour
• Health, dental, and vision insurance
• Retirement matching contribution
• Vacation and sick time
• 11 paid holidays

What You’ll Do

• Support families and professionals by providing information, individualized assistance, technical assistance, and connections to education, health care, services, and community resources.
• Respond to requests for assistance by phone, email, in person, and through other appropriate methods.
• Build and maintain relationships with families, schools, agencies, organizations, community leaders, and community partners.
• Participate in community events, conferences, workshops, and other outreach activities.
• Assist with and deliver training, workshops, presentations, and other educational activities.
• Help develop, update, organize, and distribute print and electronic resources, including newsletters, website content, publications, and social media. Experience in this area is a plus.
• Maintain accurate data and complete required documentation and reports on time while protecting privacy and confidentiality.
• Work collaboratively with staff while supporting the mission, policies, procedures, and priorities of South Dakota Parent Connection.

Qualifications

• Minimum of a bachelor’s degree in Special Education or a related field is required.
• Education, training, and/or experience that provides the knowledge and skills needed for the position.
• Knowledge of or experience working with individuals with disabilities and/or special health care needs and their families is essential.
• Knowledge of services, support programs, special education, and community and statewide resources.
• Strong communication, organizational, computer, and relationship-building skills.
• Ability to work independently and as part of a team.
• Experience providing information, support, technical assistance, or training to families and/or professionals is preferred.
• Parent/family experience with disability or special health care needs is valued.

Working Conditions

• Valid South Dakota driver’s license and willingness to travel locally and throughout South Dakota, including occasional overnight travel.
• Flexible work hours may be needed for events, training, meetings, and travel.
• Work takes place in offices, schools, community locations, conferences, and other outreach settings.
• Position includes computer work, communication, and occasional lifting/carrying of materials up to 50 pounds.

Equal Opportunity & Inclusion

South Dakota Parent Connection is committed to building a culturally diverse staff and encourages applications from parents and other individuals with diverse backgrounds and experiences.

Interested candidates are encouraged to apply and learn more about this opportunity with South Dakota Parent Connection.