Payment Posting Specialist

Resolving day-to-day escalation requests, the full-time remote Payment Posting Escalation Specialist will manage and clarify payment posting issues, assist with audits and training, and provide process improvement feedback to leadership. Key responsibilities Manage and resolve escalations from internal teams and client services for timely and accurate completion Investigate and resolve issues escalated by Client Success from clients Assist with departmental training, audits, and special projects as requested Required qualifications High School diploma or equivalent At least two (2) years of experience posting insurance payments in a health care setting At least one (1) year of experience in an escalation/lead role in payment posting, preferred At least two (2) years of experience reading insurance Explanation of Benefits (EOB) statements, preferred