Senior HR Generalist

Location: San Jose, CA 95110 (Hybrid in San Jose 3 days) Duration: 10/26/2026 - 07/26/2027 (Contract) Team: US ERC Job Details Senior HR Generalist Location: San Jose, CA 95110 (Hybrid in San Jose 3 days) Duration: 10/26/2026 - 07/26/2027 (Contract) Team: US ERC Job Description Temporary contract assignment providing casework coverage with a primary focus on continuity and case quality. Client-facing Senior HR Generalist role supporting complex case types including organizational changes, leave, and accommodations. Collaborate with ERC peers, leave vendor, and Employee Relations partners to resolve employee requests, manage HR cases, and drive scalable quality improvements. Responsibilities Provide consultation and guidance to all levels on sensitive work-related issues such as organization changes, accommodations, and leave-related policies. Triage and respond to questions from internal HR teams; collaborate on cases, assess options, and provide risk assessments. Lead intake, triage, and resolution of complex HR inquiries, aligning cross-functional resources to connect impacted individuals to the right support. Leverage case management systems to address employee needs, using reporting and insights to identify trends and inform strategies. Partner with Legal, Security, Employee Relations, HRBPs, and other collaborators as needed; communicate efficiently at all levels. Foster team enablement by providing updates on process and policy changes to equip colleagues. Influence and contribute to process improvements that drive business scalability. Contribute insights and collaborate on projects that drive organization-wide impact. Qualifications Proven HR expertise with specialized knowledge in organizational changes, leave of absence programs, and interactive accommodation processes. Demonstrated problem-solving capabilities for complex cases; balance compassion and firmness to navigate business challenges. Ability to manage a full caseload independently with accuracy, meet SLA timelines, and maintain audit-ready documentation. Strong written and oral communication skills. Experience applying existing tools and workflows effectively and identifying process gaps or improvements. Ability to work independently, make confident decisions, and deliver results in fast-paced environments. Preferred Qualifications Bachelor's degree or equivalent experience preferred 8+ years of HR experience preferred Compensation Pay Rate: $35.22/hour Requisition ID: 37678175 #J-18808-Ljbffr