Service Desk Analyst
Hubbard Broadcasting
- Use Hubbard's service management system to monitor and address hardware and software issues, including ticket triage, categorization, and documentation.
- Provide deployment, maintenance, and operational support to employees with PCs, peripherals, and mobile devices.
- Troubleshoot and triage support requests across enterprise and hosted software (e.g., Active Directory, Office365, Adobe Cloud, ADP), identifying root causes and escalating appropriately.
- Continuously learn and adapt to emerging technologies.
- Ensure compliance with security protocols and handle sensitive data responsibly.
- Assist in the development of online knowledge base.
- Collaborate with department projects or testing.
- Works established schedule, with other hours as needed.
- Performs other related duties as assigned.
- A two- or four-year degree in an information technology-related field, combined with one to two years of relevant experience in a similar position.
- Experience with ticket management, remote desktop software, user management, Office 365, and providing support for PC hardware, peripherals, and mobile devices.
- Familiarity with ITIL practices, Apple products, as well as technical certifications are a plus.
- Effective verbal and written communications skills.
- Knowledge of basic cybersecurity, password policies, and data privacy rules.
- Proven ability to collaborate effectively as a team player and build positive working relationships.
- Strong organizational, analytical, and problem-solving skills.
Physical Requirements:
- Dexterity to operate machinery, office equipment, computers, and phones.
- Ability to respond to service calls over the telephone, email, in person and over video.
- Lift and carry up to 30 lbs.
- Ability to sit or stand and work at a computer screen for extended periods.
- Clear communication in English, both verbally and in writing.
- Ability to hear alarms and other audio signals.
- Average pushing, pulling.
- Critical thinking and ability to work under pressure and meet deadlines.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Service Desk Analyst in Saint Paul, MN vacancy
$21 per hour
...Service Desk Analyst Req number: R7803 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence...SuggestedHourly payFull timeContract workWork at officeRemote workWorldwideCAI
Saint Paul, MN1 day ago$28.18 - $45.82 per hour
...Job Details Working Title: Service Desk Infrastructure Analyst (3rd Shift) Job Class: Information Technology Specialist 2 Agency: Minnesota IT Services Job ID : 94356 Location : St. Paul T elework Eligible : Yes #LI-Hybrid...SuggestedHourly payFull timeContract workTemporary workPart timeWork at officeLocal areaImmediate startRemote workWork from homeVisa sponsorshipWork visaShift workNight shiftWeekend workAfternoon shiftMinnesota Careers
Saint Paul, MN4 days ago$18 per hour
...Part-Time Bilingual (Italian/English) Service Desk Analyst Req number: R7729 Employment type: Part time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+...SuggestedHourly payPart timeWork at officeLocal areaRemote workWorldwideWeekday workCAI
Saint Paul, MN4 days ago$47k - $55k
...Senior Service Desk Analyst Req number: R7778 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence...SuggestedFull timeContract workWork at officeLocal areaRemote workWorldwideAfternoon shiftCAI
Saint Paul, MN1 day ago- ...IT Help Desk Technician At Redpath, you'll be valued for who you are and supported in where you're going. We've created a culture... ...providing proactive, innovative, and value-driven CPA and advisory services for closely-held businesses, private equity, government entities...SuggestedTemporary workWork experience placementWork at officeLocal areaRemote work
Redpath and Company
Saint Paul, MN5 days ago $18 per hour
CAI is seeking a Bilingual Service Desk Analyst for remote work in Saint Paul, Minnesota. This role involves providing Level 1 technical support for English and Portuguese users, requiring excellent customer service skills and problem-solving abilities. Candidates should...Remote jobHourly pay$18 per hour
CAI is seeking a remote Service Desk Analyst responsible for providing Level 1 technical support. The role involves assisting customers via phone, email, or chat, troubleshooting hardware and software issues, and ensuring accurate documentation. Candidates should have...Remote jobHourly payDay shift$41.6k
A leading technology solutions provider is seeking a Service Desk Support Analyst in Saint Paul, Minnesota. This entry-level position focuses on providing first-level technical support and customer service in enterprise IT environments. You will handle tickets in ServiceNow...Relocation- ...Senior Business Systems Analyst (Business/Data Analyst) Back in 1960, the world of Randstad was no more than one old bicycle, two student rooms and 500 Dutch guilders. But Frits Goldschmeding (founder) and Ger Daleboudt had big plans. They believed that the labor market...Temporary workFlexible hours
PSG Global Solutions
Saint Paul, MN2 days ago $20 per hour
Description This role is required to be in office 5 days per week in St Paul, MN. System Administration Ensure the continuous operation and optimization of business systems including software updates, patches and troubleshooting issues. Administer user accounts, permissions...Work at officeFlexible hours$51k
...support to customers through multiple communication channels, including phone and email. You will be the first point of contact for service-related inquiries, supporting our capital equipment product lines and ensuring efficient case resolution. Your role will involve...Hourly payWork at officeLocal areaRelocationRelocation packageFlexible hoursShift workBoston Scientific
Arden Hills, MN3 days ago$37.06k - $52.94k
...EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs...Full timeInternshipLocal areaRemote workWorldwideFlexible hoursEBSCO Information Services
Saint Paul, MN1 day ago$55k - $60k
...vulnerable adults. We are a growing company, with plans to expand our services in the south metro in the coming months. We prioritize internal... ...- $60,000/year Job Description: The Positive Support Analyst (PSA) works under the supervision of a Positive Support...Rudolph Community and Care
Newport, MN19 hours ago- ...a vital role in supporting the Centers for Medicare & Medicaid Services (CMS) by triaging inbound calls from employers who receive notices... ...experience for millions of Americans. The ENHD Support Analyst is a key member of our fully remote team, responsible for managing...Contract workRemote workAfternoon shift
ASM Research, An Accenture Federal Services Company
Saint Paul, MN1 day ago - ...The Help Desk Specialist provides essential IT support to our mental health providers and administrative team, by managing support tickets... ...Provide remote technical assistance and support for incoming service tickets via emails and calls for issues related to computer...Work at officeRemote workMonday to FridayShift work
Ellie Mental Health
Saint Paul, MN15 hours ago - ...Technical Support Specialist Beyond Impact is a leading Managed Service Provider (MSP) delivering top-tier IT solutions, security, and support to businesses. As a Microsoft Partner and a provider of Secure365 solutions, we specialize in managed infrastructure, endpoint...Remote work
Beyond Impact
North Oaks, MN3 days ago $57.5k
...REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. Youll...Full timeLocal areaImmediate startSevita
Saint Paul, MN1 day ago- ...Technical Master Data Analyst Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at...H1bRelocation
3M
Saint Paul, MN2 hours ago - The State of Minnesota is seeking an IT Advanced Business Analyst to work within the Minnesota Justice Information Systems department.... ...stakeholders to develop technology solutions supporting law enforcement services. You will be responsible for gathering business requirements,...Remote work
$63 - $73 per hour
...Genesis10 is currently seeking a Business Systems Analyst for a hybrid position with a Regional Health Insurance Provider located in Eagan, MN. This is a 12+ month contract-to-hire opportunity. Pay range: $63 - $73 per hour The Business Systems Analyst will support strategic...Hourly payPermanent employmentContract workGenesis10
Saint Paul, MN2 days ago$80k - $96k
...commitment and pride we share in our work. Ask anyone who knows us - the caliber of our people sets us apart. BUSINESS SYSTEMS ANALYST The Business Systems Analyst (BSA) serves as a key connector between business stakeholders and Information Technology. This role...Work at officeMcGough Construction
Roseville, MN2 days ago- ...expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need...Flexible hours
Insight Global
Saint Paul, MN6 days ago - ...Business Systems Analyst Anywhere Type: Contract-to-Hire Category: Business Analysis Industry: Insurance Workplace Type: Remote Reference ID: JN -052026-106758 Date Posted: 05/04/2026 Shortcut: Description Recommended...Hourly payContract workLocal areaRemote work
Eliassen Group
Saint Paul, MN2 days ago - ...Job Overview We are seeking an experienced Business Analyst / Business Systems Analyst to support a SharePoint intranet modernisation initiative. This role will be part of a Knowledge and Content Management team and will focus on guiding internal stakeholders through...
The Judge Group
Saint Paul, MN1 day ago - ...Narrative Description of Position: The consultant will provide technical support and development services for PeopleSoft HRMS and Financials systems in coordination with the existing PeopleSoft team. Responsibilities include analyzing, troubleshooting, and resolving...Work at officeRemote work
E-talentnetwork
Saint Paul, MN1 day ago - ...Now and follow the prompts to enter your information. Upload a recent copy of your resume. Position Description IT Service Desk Analyst Summary The Business Systems Analyst role provides and supports the design, implementation, documentation, and operation...Work at officeFlexible hours
Corval Group
Saint Paul, MN4 days ago $90k - $110k
...Business Systems Analyst Business Systems Analysts are extraordinary achievers that make it easy for us to make things happen through... ...our business systems effectively support project execution, service, parts, and post-installation support. In this role, you will work...Work at officePaR Systems
Shoreview, MN3 hours ago- ...Business Analyst / Business Systems Analyst (BA/BSA) Location: St. Paul, MN (Hybrid - Onsite 1+ day/week) Project Duration... ...liaisons among business units, operations, and Information Services-supporting enhancements, process optimization, system...Contract workLocal area1 day per week
TriOptus LLC
Saint Paul, MN3 days ago - ...Dodge Construction Network (Dodge) is looking for a Sourcing Data & System Analyst. This position is a hands-on individual contributor role responsible for evaluating, building, and improving the data pipelines, workflows, and tooling that support our digital sourcing....Full timeLocal areaRemote workHome officeWork visa
Dodge Construction Network
Saint Paul, MN3 hours ago $30 - $35 per hour
HR Recruiting Specialist II Maplewood, MN 55144 Duration: 06+ Months Pay rate: $30- $35/Hr. Job Description: Key Responsibilities Build and maintain strong external talent networks across the U.S. and Canada to attract qualified candidates into Workday...PRIDE Health
Saint Paul, MN1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Desk Analyst. Be the first to apply!
Related searches
- technical support assistant Saint Paul, MN
- technical analyst Saint Paul, MN
- IT assistant Saint Paul, MN
- help desk assistant Saint Paul, MN
- IT support technician Saint Paul, MN
- operations support technician Saint Paul, MN
- desktop support analyst Saint Paul, MN
- support analyst Saint Paul, MN
- technical associate Saint Paul, MN
- support technician Saint Paul, MN