Associate Systems Administrator, PC Support & Deployment

StrategiQly

Job Description
Job Description
About the Company
A global leader in industrial robotics, CNC systems, and factory automation, with its North American operations in Southeast Michigan.
About the Role
This person installs, deploys, and troubleshoots the company’s standard PC hardware and software. They work with end users every day on hardware, software, and network problems, and they handle helpdesk calls, conference room AV, and phone support.
Responsibilities
Install, deploy, move, configure, repair, and audit PCs, workstations, printers, phones, smartphones, and other technology
Troubleshoot hardware and software problems, bringing in vendors or other team members when needed
Answer and track helpdesk calls
Support audio video conference rooms and telephones
Keep PC audit records and track software licensing
Follow operational procedures and keep documentation up to date
Teach training classes as needed
Qualifications
Associate degree in business, electronics, data processing, or computer science, or equivalent relevant experience (BS/BA preferred)
3+ years troubleshooting Windows and Microsoft products, including Office and operating systems
Able to install, configure, troubleshoot, and support PC hardware and software
Troubleshooting knowledge of printers, conference room equipment, and computer hardware
Working knowledge of general office communication wiring
Strong verbal, written, and interpersonal skills
Able to handle interruptions and prioritize
UNIX knowledge is a plus
Able to lift up to 50 lbs and reach workspaces under desks, in ceilings, and in closets
Occasional overtime and travel to remote sites and seminars

Vacancy posted 2 days ago

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