Customer Relations Coordinator

$56k - $68k

Forward Air

Forward Air is seeking a Customer Relations Coordinator to support our fast-paced Transportation & Warehousing network. In this role, you’ll be the primary contact for customers, managing shipment inquiries, tracking freight, and resolving service issues with accuracy and urgency. You’ll coordinate closely with operations and dispatch teams to ensure on-time, safe deliveries and maintain precise documentation in our systems. This position is ideal for detail-oriented communicators who thrive in a performance-driven, safety-focused logistics environment and enjoy building strong customer relationships while supporting critical e-commerce and industrial supply chains.

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Vacancy posted 17 days ago

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