Sr Manager, Instructional Design

Position Summary & Responsibilities

Lead innovation. Inspire excellence. Transform healthcare learning.

University Health’s Center for Learning Excellence is seeking an innovative, collaborative Senior Manager of Instructional Design to lead learning strategy, instructional design, and e-learning development. Applying expertise in adult learning theory, performance improvement, and instructional design best practices, this leader will oversee complex projects from concept through implementation, mentor and develop a high-performing team, and partner with healthcare professionals and organizational leaders to deliver engaging, measurable learning solutions that advance healthcare education and organizational success.

What You’ll Do

• Set the vision for instructional design. Lead the strategy, design, development, and implementation of innovative learning solutions that support organizational goals and improve performance.
• Create engaging, high-impact learning experiences. Guide the development of eLearning, instructor-led training (ILT), virtual instructor-led training (vILT), videos, and performance support resources grounded in adult learning principles and instructional design best practices.
• Lead and inspire a high-performing team. Mentor, coach, and develop instructional design professionals, fostering collaboration, creativity, continuous improvement, and a commitment to quality.
• Drive innovation and instructional excellence. Establish and champion design standards, explore new approaches and technologies, and ensure learning experiences are relevant, accessible, engaging, and effective.
• Turn learning needs into measurable outcomes. Lead audience, stakeholder, and logistical analyses to identify competencies, assess skill gaps, and define clear learning objectives and performance outcomes.
• Manage complex initiatives from start to finish. Oversee project planning, resource allocation, priorities, timelines, deliverables, and status reporting to ensure projects are completed efficiently and successfully.
• Build strategic partnerships. Collaborate with department leaders, healthcare professionals, subject matter experts, and external partners to develop learning solutions that address real-world challenges and support organizational success.
• Champion continuous improvement. Evaluate learning effectiveness, identify opportunities to enhance instructional strategies, and use feedback and performance data to strengthen learning outcomes.

Education & Experience

• Bachelor’s degree or higher in instructional design, curriculum and instruction, adult education, healthcare, instructional technology, or a related field required; master’s degree preferred.
• Five or more years of experience applying adult learning principles in a corporate training or professional services environment, with an emphasis on eLearning and instructor-led training and a demonstrated record of leadership and innovation.
• Proven experience leading complex instructional design projects from concept through implementation.
• Demonstrated team leadership experience, including the ability to coach, mentor, inspire, and motivate others.
• Proficiency in Articulate Storyline, Articulate Rise, Microsoft Word, Excel, Access, Outlook, and PeopleSoft.
• Experience with multimedia development tools such as Adobe Creative Suite and Camtasia highly desirable.
• Strong project management skills, including the ability to manage multiple priorities, coordinate resources, meet deadlines, and communicate project status effectively.
• Experience in a hospital or healthcare setting preferred.

Why Join University Health’s Center for Learning Excellence?

A Collaborative Team and Engaging Office Environment

Enjoy working in an engaging office environment alongside a talented, supportive team that values collaboration, creativity, and shared success. At the Center for Learning Excellence, you’ll have the opportunity to exchange ideas, build strong partnerships, learn from experienced colleagues, and work together to bring innovative learning solutions to life. We believe great work happens when passionate people come together around a shared purpose.

At University Health, learning and development is more than training—it’s an opportunity to strengthen teams, elevate performance, and make a meaningful impact on the people who care for our community.

The Center for Learning Excellence has earned recognition from leading talent development organizations for its commitment to learning innovation, organizational impact, and professional excellence.

• A globally recognized learning organization. The Center for Learning Excellence has been recognized through the Association for Talent Development (ATD) BEST Awards program, which honors organizations that demonstrate enterprise-wide success through talent development. University Health’s 2020 recognition placed the organization in the elite “BEST of the BEST” category.
• Learning that makes a difference. University Health was the inaugural recipient of the ATD Good Award in recognition of the role talent development played in making a meaningful contribution to people and communities.
• A commitment to learning excellence. The Center for Learning Excellence has also earned recognition through Chief Learning Officer magazine’s LearningElite program, including Gold Level recognition.

As Senior Manager of Instructional Design, you’ll have the opportunity to build on this legacy, lead a talented team, champion new ideas, and create learning experiences that help healthcare professionals thrive.

Bring your vision. Inspire your team. Help shape the future of healthcare learning.

Additional Responsibilities

• Lead the design, development, implementation, and continuous improvement of learning and development programs and initiatives.
• Partner with department colleagues, subject matter experts, and organizational leaders to identify learning needs and deliver effective solutions.
• Establish instructional design standards and oversee quality assurance for eLearning, videos, vILT, ILT, and performance support materials.
• Apply instructional design best practices and emerging learning technologies to create engaging, learner-centered experiences.