Automotive Rental Agent

Job Description
Rich Ford - Albuquerque, NM

Pay: $16.00 - $18.00 per hour

Job Type: Full-Time

Schedule: Monday-Friday, 8:00 AM-5:00 PM with alternating Saturdays

Launch Your Career with One of New Mexico's Top Ford Dealerships

Rich Ford is looking for a motivated Automotive Rental Administrator / Customer Service Representative to join our growing team. If you enjoy helping customers, thrive in a fast-paced environment, and want opportunities for long-term career growth, we'd love to meet you.

Whether you have automotive rental experience or a strong background in customer service, this is an excellent opportunity to build a career with one of the nation's Top 50 Ford dealerships.

What You'll Do

• Welcome customers with friendly, professional service
• Manage vehicle rental reservations and rental agreements
• Explain rental policies and answer customer questions
• Process payments, invoices, and rental documentation
• Inspect rental vehicles before and after each rental
• Coordinate vehicle cleaning, fueling, maintenance, and repairs
• Maintain accurate records using dealership software
• Work closely with the service department to ensure vehicle availability
• Provide administrative support to dealership departments as needed
• Deliver an exceptional customer experience from start to finish

What We're Looking For

• Customer service, hospitality, retail, rental car, or automotive experience preferred
• Vehicle rental experience is a plus but not required
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Basic computer skills
• Detail-oriented with a positive, team-first attitude
• Valid driver's license with a clean driving record
• High school diploma or GED preferred
• Must pass a background check, drug screen, and motor vehicle record check

Why Join Rich Ford?

• Competitive pay: $16-$18 per hour
• Medical, Dental & Vision Insurance
• 401(k) with company benefits
• Paid Vacation
• Closed on Sundays
• Career advancement opportunities
• Stable, full-time employment
• Supportive team environment
• Opportunity to grow within one of New Mexico's premier dealerships

At Rich Ford, we don't just hire employees-we build careers. Many of our team members have grown into leadership positions because we invest in our people and promote from within.

Retirees and Veterans are encouraged to apply.

Apply today and start building a rewarding career with Rich Ford.