Software Delivery Analyst - Velox

Job ID: 104112Type of role: Full-timeInterest: Serve Clients / ImplementationSkill group: N/AFunctions: Technology, TransformationIndustries: High TechRegion: Latin AmericaLocations: San Jose (Costa Rica)Posted (LinkedIn): 2025-12-15Created: 2025-12-15Apply: you'll work withDriving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward. In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you’ll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else. When you join us, you will have: Continuous learning:Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.A voice that matters:From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.Global community:With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.World-class benefits:On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.What you'll doYou will be at the core of bridging client business challenges with the capabilities of our Solutions. You will work with client representatives, McKinsey consultants, your Velox project lead and a senior Net Working Capital (NWC) expert throughout client engagements, on activities ranging from data collection and analyses, client interviews and problem-solving sessions, end deliverable creation, and much more. You will also drive the process of converting raw client data sources into enriched dashboards to deliver insights related to the business challenges at stake. You will diligently own the data management, analytics and visualization of our client engagements, and translate insights into impact through patter recognition, expertise and client coaching: accompany clients in their use of the solution to drive sustainable and high impact. You will be involved in McKinsey consultant’s and client’s capability building. You will co-shape the solution – we are always improving, deepening and extending our value proposition to become better impact partners. You will be expected to grasp the opportunity to take on solution development initiatives in the areas you are excited by (e.g. client development, solution delivery excellence, product development, etc. Velox is a McKinsey Transformation solution and you will be in our office in San José, Costa Rica. McKinsey Transformation (MT) is a practice that delivers a proven approach for transformational change to clients seeking radical and sustainable performance improvement. Over the last several years, we have worked with hundreds of organizations around the world and across sectors. Most of our clients are driven by a desire to capture untapped potential; others face significant external challenges or industry discontinuities. NWC is a high impact component of many of those transformation programs around the world. We are taking it to the next level with Velox, which provides an end-to-end solution to help McKinsey Transformation (and non-MT) clients drive cash improvements in NWC. You'll work with a variety of colleagues (McKinsey consultants, product development, service delivery, leadership, client development). They will be based in different offices across Europe, India, US and beyond; as are the clients you will be serving.Your backgroundBachelor’s degree required; MBA/graduate degree is a plus2+ years of relevant professional work experienceStrong quantitative/analytical thinking capabilitiesHands-on experience with Microsoft Power BI and Fabric; good to have understanding in R, Python, SAS, SQL and Alteryx. Flexibility and willingness to learn new tools and techniques as per organization needsSound problem-solving, requirement gathering, and initiative taking skillsUnderstanding of company financials and business terminologySelf-motivated with a high level of ownership and independent thinking; creative and action-orientedExperience in service delivery, project management and change managementExcellent time management & expectation management skillsAble to work well within teams across continents/time zones with a collaborative mindsetAbility to interact in a high paced environment where priorities evolve constantlyExcellent written and verbal communication skills in English to facilitate discussions and develop deliverables