Hotel General Manager

Job Description

Job Description

Job description

We are seeking a General Manager with IHG brand experience in Perry, GA! Excellent leader with proven track record, to come and join a growing, innovative company! 3+ years IHG experience required! Ability to build and maintain excellent relationships with brand and owners.

Why You Want to Work WITH Us...

We are a rapidly growing property ownership and management company with opportunities for development and advancement for energetic and dedicated individuals. This is a great opportunity for a high energy, hands on General Manager. You will have the opportunity to use your excellent relationship building skills, being an active member of the local community and drive exceptional results!

Job overview

Provide day-to-day leadership and direction by maximizing financial returns, driving development of people, creating and maintaining a unique guest experience, executing on brand standards, and building awareness of hotel and brand in the local community.

At IHG brands we look for people who are welcoming and can focus on the things that really matter to our guests – and get them right every time.

Duties and responsibilities

Financial returns:

• Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets and achieve required operating results.
• Utilize financials to drive revenues, future profitability, and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximize market share. Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position.

People:

• Develop programs that drive improvements in team member engagement and are aligned with the service philosophy.
• Develop, implement and monitor team member succession planning to ensure future bench strength.
• Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.
• Oversee any salary, disciplinary or staffing/human resources related actions in accordance with company rules and policies.

Guest experience:

• Demonstrate brand citizenship by maintaining compliance with all required brand and service standards, and license agreement mandates.
• Drive improvement in guest satisfaction goals. Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations.
• Make time to interact with guests, solicit feedback and build relationships.
• Ensure rooms are 100% clean and properly prepared so our guests are comfortable, can work and rest.

Responsibilities:

• Ensure a safe and secure environment for guests, team members and hotel assets in compliance with hotel’s or owner’s policies and procedures and regulatory requirements. Maintain relations with outside contacts.
• Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organizations, activities and businesses.
• Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint.
• Perform other duties as assigned.

Accountability:

Top level position in a small to mid-sized, limited-service, single-site hotel with a limited range of facilities. Functions will include Front Office, Housekeeping, Engineering, Food and Beverage, and the management responsibility of any outsourced hotel contracts.

Holiday Inn Express Perry GA

Company Description

Holiday Inn Express Perry GA