Medical Assistant I

Medical Assistant I

Location: 955 Little Brittain Road, New Windsor, NY, 12553

Division: Clinical Operations

Department: Gastroenterology

Classification: Non-Exempt Hourly

Reports to: Practice Manager/Director or Clinical Supervisor

Shift/Core Hours: Monday-Friday 8:30 AM-5:00 PM. This MA II position will also require performing as an endoscopic technician for a minimum of 2 days/week.

About Premier Medical Group: Premier Medical Group of the Hudson Valley is a leading multi-specialty medical practice dedicated to delivering exceptional, patient-centered care across multiple locations in New York. With over 550 employees and a strong provider network, we are committed to clinical excellence, operational efficiency, and outstanding patient experience. We strive to recruit and retain top-tier clinical and non-clinical talent that reflects our values, supports our mission, and drives our continued growth.

Summary/Primary Role

The Medical Assistant I is an entry-level clinical support role responsible for providing basic patient care and administrative assistance under direct supervision. This position supports providers and clinical teams by ensuring exam rooms are prepared, patient information is accurately collected, and workflows run smoothly. The Medical Assistant I delivers compassionate, patient-centered service while developing foundational clinical skills.

Principal Duties & Responsibilities:

• Prepare exam rooms and equipment in accordance with clinical and infection-control protocols.
• Escort patients to exam rooms and collect vital signs, height, weight, and basic medical history.
• Document patient intake information accurately in the electronic health record (EHR).
• Assist providers with routine, non-invasive procedures within established competency and scope of practice.
• Maintain a clean, organized, and adequately stocked clinical environment.
• Greet patients warmly and support a positive, respectful care experience.
• Provide basic patient instructions or educational materials as directed by the provider or nurse.
• Assist with patient flow to ensure timely, efficient scheduling and provider support.
• Perform basic front-office tasks such as scheduling, scanning, filing, and documentation.
• Manage incoming calls or messages related to patient follow-up, prescription requests, or general inquiries, forwarding appropriately.
• Adhere to all health and safety procedures, including infection control, OSHA, and HIPAA privacy standards.
• Follow established protocols for equipment cleaning, disposal of materials, and maintaining a safe workplace environment.
• All other duties and responsibilities as assigned.

Qualifications:

• High school diploma or equivalent required.
• Completion of a Medical Assistant training program preferred.
• Strong communication and customer service skills with the ability to interact professionally with patients and staff.
• Demonstrated ability to learn and perform clinical tasks safely and accurately.
• Ability to work in a fast-paced clinical setting while maintaining attention to detail.
• Basic proficiency with computers and electronic health record systems preferred.

Phlebotomy Certified: Employees who hold a valid phlebotomy certification and perform phlebotomy duties as part of their role are eligible to receive a $1.00 per hour Phlebotomy Differential. This differential applies to all eligible hours worked while the employee is actively performing duties that require phlebotomy skills. Certification must be maintained and kept current to qualify for the differential.

Supervisory Responsibility: This position does not have supervisory responsibility. Entry-level; suitable for individuals who are non-certified or have limited clinical experience and are developing foundational skills necessary for advancement to Medical Assistant II.

Expected Hours of Work: An Employee must work a minimum of thirty (30) hours each week to maintain full-time status for benefits purposes, however the expectations of the position will require an average of forty (40) hours with overtime required as scheduled. Non-exempt employees are eligible for overtime pay in accordance with applicable wage and hour laws, while exempt employees may be required to work additional hours as necessary to fulfill their job responsibilities. Overtime requirements will be determined based on the operational needs of the organization.

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining an employee's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, years of relevant experience, education, credentials, and internal equity). Premier Medical Group also offers a comprehensive set of benefits to compliment the base hourly range. The base hourly rate range for this position is $18.00-$21.50.

Travel Requirements: Employees may be required to float to other Premier Medical Group locations based on operational needs. When assigned to work outside of the employee's primary location, a $1.00 per hour Float Differential will be applied for all eligible hours worked.

Work Environment: This position operates in a clinical outpatient setting and routinely involves direct interaction with patients, providers, and clinical staff. The work environment may involve exposure to infectious disease, bodily fluids, medical equipment, cleaning agents, and varying patient conditions. Standard precautions, PPE, and adherence to safety protocols are required at all times.

Physical Demands:

• This is a safety-sensitive position, requiring alertness, sound judgment, and adherence to patient safety standards at all times.
• Regularly required to stand, walk, and move between exam rooms throughout the day.
• Frequent bending, reaching, and lifting or moving supplies and equipment up to 25 pounds; occasional assistance with patient positioning may be required.
• Ability to use hands for clinical tasks such as taking vital signs, operating medical equipment, and performing procedures within scope.
• Ability to communicate clearly in person, by phone, and through electronic systems.

Additional: This job description provides a general overview of the expectations and basic duties of the job and is not a comprehensive list of all duties and responsibilities. Premier Medical Group will assign additional duties and tasks that it deems necessary to meet the requirements of the position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is an onsite role based in the Hudson Valley, NY. No relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States. Premier Medical Group does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.