Medical Social Work Case Manager - Harvard University - Cambridge MA

The Case Manager supports patients and their families by coordinating medical, social, emotional, insurance, and vocational services related to illness or injury. This includes conducting psychosocial assessments, in person or by phone, and developing outpatient care plans that support safe, effective, and timely care. Responsibilities Coordinate care with physicians, nurses, support staff, community agencies, and other providers, with regular updates to treating clinicians Provide patient and family support across medical, social, emotional, insurance, and vocational needs Document assessments, care plans, and interventions promptly in the electronic medical record Apply case management principles to promote cost-effective, high-quality, continuous care Consult the manager on clinical, legal, ethical, and risk issues Join quality assurance and performance-improvement activities Adapt communication and care to accessibility, language, and developmental needs, and practice culturally humble, patient-centered, confidential care Qualifications Masters degree and at least 5 years of relevant experience Current Massachusetts LICSW or LCSW license Intermediate Excel and Microsoft Office skills Strong organizational, analytical, problem-solving, communication, and clinical assessment skills Preferred: hospital or healthcare experience and knowledge of discharge planning and care coordination Logistics Part-time (32 hours/week), Monday to Friday between 8 a.m. and 5 p.m., with possible four 8-hour days Fully on-site Benefits include generous paid time off, health coverage from day one, retirement contributions, tuition assistance, and commuter perks #J-18808-Ljbffr CMSNE