Looking for enthusiastic Host and Food Expeditor candidates

Benefits Generous employee discounts Bonus programs 401K for Managers Insurance and PTO for full‑time employees Competitive wages Fun and rewarding work environment Job Title Host FLSA Status (US) Hourly Pay Range $13-$16 per hour plus tips Direct Oversight Restaurant Operations Reports To General Manager Job Summary Our Host team members are the first representation of the JINYA brand. Our Host expectations are to showcase our friendly and approachable atmosphere through continuous smiles, cheerful, energetic and engaging disposition, and always exude positivity and professionalism. Host team members support the front of house team, including servers, food runners and management, with direct or indirect guests needs and ensuring an amazing dining experience. Primary Responsibilities Greet guests as they arrive, ensuring proper seating arrangements and reservations check‑in or providing a proper wait‑list time, if necessary. Engage with guests to ensure a great dining experience. Embrace the JINYA culture and participate in collective company greeting, such as "Irasshai" and "Arigato". Provide guests with menus, answer initial questions, and assist guests with any special accommodations. Communicate clearly, concisely, and professionally with guests and team members, both front and back of the house operations. Answer phone calls, take reservations, and assign guests to proper tables while maintaining consistent server rotation. Ensure cleanliness of the Host station, including the front door or any area visible to guests upon arrival. Support front‑of‑house team operations, such as refilling beverages, organizing table arrangements, table maintenance, polishing plates or glasses, resetting tables or other necessary items as requested. Respond to minor guest complaints and alert management of any major or critical service concerns. Know restaurant information, such as hours of operation, menu, allergies, table numbers, payment options, and other relevant information. Promote and execute JINYA’s core values of Teamwork, Hospitality, Authenticity, Creativity and Integrity. Complete projects and/or tasks as requested or required by manager(s) or supervisor(s). Required Competencies Restaurant experience is a plus. Outstanding and professional verbal and written skills, with strong ability to multi‑task. Positive attitude and ability to work well under pressure. Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Willingness to follow instructions and ask questions for clarification, if needed. Experience operating a POS system or Host System (OpenTable or similar). Ability to lead by example, inspire and motivate team spirit, and effectively present information in one‑on‑one or small group settings. Must be dependable and reliable. Self‑motivated and self‑initiated to ensure the restaurant is clean and presentable to guests. Experience working in a multi‑cultural environment. Ability and willingness to work flexible hours, including weekends and holidays. Able to work in a standing position for long periods of time, safely lift, and easily maneuver through the restaurant with limited space. Required Education Ability to write and speak English. Must have appropriate city, state and federal certifications according to the location of the restaurant, including alcohol and food handling certificates. Work Environment This job operates in a fun yet professional restaurant environment. The role routinely moves inside and outside of the kitchen and operates tools such as trays, glassware, plates and other restaurant equipment. Hosts will occasionally ascend or descend ladders to reach overhead items, if needed. Hosts will frequently communicate with staff, guests and other team members; must be able to exchange accurate and factual information in all cases. The host should be able to detect fires, spills and other safety‑related issues and immediately notify management. Physical Demands The physical demands described here are representative of those that must be met by our team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member is regularly required to talk and hear. The team member is required to frequently stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The team member must be able to distinguish between sweet, savory and other food flavors. The team member will work in indoor and outdoor environments, which might be hot, humid and wet. Be able to reach, bend, and frequently lift/move up to 50 pounds. Be able to work in a standing position for long periods of time. Additional Notes This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #J-18808-Ljbffr Jinya-Ramen