Wire Transfer Associate

Description

Our Wire Transfer team moves money safely and on time. In this role you'll process incoming and outgoing wires, confirm they're legitimate before they go out, and help branch staff and customers get their transfers done right and on schedule.

You don't need a banking background to start. We'll teach you the systems, the deadlines, and the security steps. We're looking for someone careful, focused, and calm under a deadline.

Whether you're passionate about finance, technology or helping others - a career at First National Bank offers a world of opportunity to grow and succeed. Work collaboratively with a team while having fun and providing product and technical support knowledge to customers. In return, we have a lot to offer. This fulltime position offers competitive pay, time off, 401(k) with match, insurance benefits and a bonus plan. Opportunities for personal growth and professional development, tuition support, paid volunteer hours and more. And yes, a real opportunity to make a difference in the place where you live. We foster a comfortable and modern workplace with a business casual dress code that is uniquely relaxed for a banking environment, which includes the added perk of wearing jeans all winter long. We are proud to be on the 2025 & 2026 list of Best Places to Work in Maine.

Fulltime position

Schedule Monday-Friday

Pay Range

The pay range for this role is $17–$19 per hour, reflecting a good-faith estimate as of the posting date and accounting for the position's responsibilities, level, and location. Actual starting pay will be set at the Bank's discretion and will take into account the candidate's experience, education, skills, certifications, and other relevant factors.

What you'll do

Process wires.

Send and receive domestic and international wire transfers, making sure every detail is correct before money moves.

Verify before you send.

Confirm requests are genuine using callbacks and our verification steps. This is the most important part of the job. A wire that goes out wrong is hard to get back.

Hit the deadlines.

Wires have firm daily cutoff times. You'll keep transfers moving so nothing misses the window.

Help people.

Answer calls and emails from branch staff and customers about wire requests, status, and questions, and give them clear answers.

Watch for fraud.

Learn to spot suspicious requests and scams (wire fraud is a constant target) and flag them to the right people before money leaves.

Keep clean records.

Document each wire accurately and follow the procedures that keep us compliant.

Pitch in.

Other tasks as the team needs them.

What we're looking for

• High school diploma or equivalent
• Comfortable with computers, Microsoft Office, and learning new systems
• Strong attention to detail and accuracy. Numbers and names have to be exactly right
• Calm and reliable under time pressure
• A customer-first attitude with both coworkers and customers
• Clear, friendly communication

Banking or financial services experience is a plus, but not required. If you're detail-oriented, dependable, and like work where precision matters, we want to talk to you.