Strategic Initiatives Coordinator - DSS Strategic Initiatives - UTK

Reporting to the Manager of Training & Development, the Strategic Initiatives Coordinator oversees delivery of all asynchronous, internal professional development that supports the Division of Student Success staff members in achieving divisional and institutional goals. The coordinator also identifies appropriate external opportunities to meet the professional goals of divisional staff. The coordinator supports the Manager of Training & Development and the Student Success Courses team by overseeing all processes and logistics related to internal professional development and Student Success Course oversight.

Responsibilities

Asynchronous Programming: (25%)

The Coordinator supports the Division of Student Success’s professional development and training efforts by designing, monitoring, and continuously improving division-wide asynchronous learning initiatives that promote well-being practices and strengths-based approaches. The Coordinator creates curriculum that is relevant and accessible for employees across roles, functions, and experience levels and that is grounded in best practices aligned with the division's mission. This includes designing specialized professional development and training initiatives for particular roles in the division as needed or requested by leadership.

Professional Development Operational Oversight: (25%)

The coordinator manages the operational details for the delivery of all training and professional development programming. This includes scheduling, registration, materials preparations, participant communications, day-of logistics, attendance/completion tracking, assessment, and follow-up. This also includes oversight of our Gallup CliftonStrengths portal. To support quality programming, the Coordinator collects feedback and tracks participation and engagement to inform future improvements. The coordinator partners with the divisional communications team to ensure materials meet division and university design standards and maintains the division's training and professional development employee hub page with current opportunities and resources.

Student Success Courses Operational Oversight: (20%)

In collaboration with the Student Success Course team, the coordinator will manage the operational details for courses delivered by the division. This includes all processes related to the registrar such as timetable creation and submission, pre-enrollment of students, and enrollment monitoring. The coordinator will also oversee processes related to instructor recruitment, training logistics, and payment.

Student Success Courses Materials Support: (20%)

In collaboration with the Student Success Courses team, the coordinator will support the creation of course materials, including the Canvas LMS sites and other print materials.

Other Duties as Assigned (10%)

Other duties as assigned to support the Strategic Initiatives team

Qualifications

Required Qualifications

• Education:

  • Bachelor’s Degree

• Experience:

  • One year of full-time experience in higher education or HR at time of hire; Two years of part-time work or as a graduate assistant will count as one year of professional experience

• Knowledge, Skills, Abilities:

  • Strong interpersonal skills and the ability to foster and maintain collaborative professional relationships

  • Attention to detail

  • Highly developed written communication skills

  • Demonstrated ability to plan, organize, and coordinate events and programs

  • Proficient in Microsoft Outlook, PowerPoint, Excel, and Word

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Preferred Qualifications

• Experience:

  • 1+ year experience in an HR learning & development department or equivalent

• Knowledge, Skills, Abilities:

  • Knowledge of quality learning design and/or curriculum development

  • Knowledge of CliftonStrengths as a professional development tool

  • Ability to build courses in Canvas LMS

  • Proficient in Banner usage

Work Location

• Location: Knoxville, TN

• Onsite

Compensation and Benefits

• UT market range: MR6

• Anticipated hiring range: Minimum $48,000

• Find more information on the UT Market Range structure here

• Find more information on UT Benefits here

Application Instructions

To express interest, please submit an application with the noted below attachments. To be assured of full consideration, completed applications with all requested materials should be submitted.

• Resume

• Cover Letter

• List of 3 Professional References

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!