IT Project Manager

IT Project ManagerA growing IT consulting company near Douglasville, PA is seeking an IT Project Manager to lead and coordinate infrastructure projects—including phone system deployments, server installations, and ongoing client IT needs. In this role, you will serve as the primary point of contact for clients throughout their infrastructure initiatives, keeping projects organized, on schedule, and communicated clearly at every step.You will be responsible for managing multiple client-facing projects simultaneously, acting as the connective tissue between clients, internal technical teams, and outside vendors. This position requires excellent organizational skills, a natural ability to build trust with clients, and a comfort level with IT infrastructure concepts that lets you speak credibly with both technical staff and non-technical stakeholders. You should be comfortable with both planning and execution, and thrive in a fast-paced, relationship-driven environment.Required Skills & ExperienceStrong organizational and multitasking skills, with the ability to lead several concurrent client projects without losing track of detailsExcellent client-facing communication skills; able to build rapport, manage expectations, and translate technical information for non-technical audiencesProven experience coordinating people and resources—internal teams, external vendors, and clients—toward a shared deadlineWorking knowledge of IT infrastructure fundamentals (servers, VoIP phone systems, networking) sufficient to understand project scope and speak knowledgeably with technical staffHighly detail-oriented, with strong documentation habits and follow-throughA calm, solutions-oriented approach to resolving conflicts, delays, or miscommunicationsExperience with ConnectWise or a similar PSA/ticketing/project management platform is a plusPrevious experience in a consulting, MSP, or customer-focused environment preferredWhat You Will Be DoingServing as the main point of contact for clients throughout infrastructure projects, ensuring clear expectations and consistent, proactive communicationCoordinating internal technical resources and external vendors to keep projects moving smoothlyManaging timelines, task assignments, and priorities so that projects stay organized, on budget, and within scopeBuilding and maintaining strong client relationships, checking in regularly and anticipating needs before they become issuesDocumenting project plans, decisions, and progress in a clear, organized manner for both clients and internal teamsUtilizing ConnectWise (or similar platforms) to track milestones, tasks, and open issuesIdentifying risks or delays early and coordinating the right people to resolve them quicklyBringing a general understanding of servers and phone system deployments to project conversations, without needing to be the one configuring the technologyThe OfferCompetitive salary based on experienceComprehensive benefits package (medical, dental, vision)Generous paid time off (PTO) and paid holidays401k with matching optionsOpportunities for continued professional development and certificationsAdditional NotesApplicants must be authorized to work in the US on a full-time basisSpecialization:Management