AP Analyst Lead

FIS Accounts Payable Role

At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you're ready to grow your career and make an impact in fintech, we have one question: Are you FIS?

About the Role

This position is responsible for overseeing and executing day-to-day Accounts Payable operations, including helpdesk support, invoice hold management, AP aging reviews, invoice corrections, and reporting activities. The role supports leadership by developing, compiling, and analyzing statistical data, identifying trends, drawing meaningful conclusions, and preparing management reports. Success in this position requires advanced analytical, problem-solving, troubleshooting, and communication skills.

What You Will Be Doing

• Serve as the primary liaison to third-party service providers while overseeing various Accounts Payable functions.
• Provide training and guidance to employees and business stakeholders as required.
• Resolve invoice-related disputes by collaborating with third-party providers, internal management, and vendors.
• Investigate and resolve invoice discrepancies, including matching exceptions and tax variances.
• Develop and maintain training materials, process documentation, and application user guides.
• Identify, test, and validate application patches prior to production deployment.
• Conduct testing of new system functionality within test environments and provide approval for production implementation upon successful completion.
• Identify, document, and report system defects within Oracle applications.
• Support acquisition-related due diligence activities and training initiatives.
• Review and approve month-end reconciliations.
• Partner with the team to resolve Accounts Payable defects, incidents, and support tickets.
• Act as a liaison between the Accounts Payable organization and OSS to ensure effective communication and issue resolution

Required Qualifications:

• Three or more years work experience in Accounting/Finance
• Proven track record of resolving complex issues with urgency and professionalism.
• Self-motivated with a strong commitment to achieving results.
• Demonstrated ability to work independently while contributing effectively within a team environment.
• Adaptable and flexible, with the ability to thrive in a dynamic and evolving business environment.
• Excellent interpersonal, written, and verbal communication skills.
• Strong analytical, negotiation, and problem-solving capabilities.
• Ability to learn quickly and adapt to changing business and operational requirements.
• Demonstrated ability to perform effectively in a fast-paced, high-demand environment while managing multiple priorities simultaneously.
• Strong ability to analyze, interpret, and communicate complex functional information to end users and management.
• High school diploma or equivalent

Preferred Qualifications

• Experience implementing and supporting Oracle Cloud Applications, with a strong understanding of one or more of the following modules: General Ledger (GL), Accounts Payable (AP), and iExpense.
• Three or more years of Oracle ERP experience.
• Bachelor's degree in related field or equivalent work experience
• Experience gathering, documenting, interpreting, and validating business and user requirements.
• Knowledge of the full Systems Development Life Cycle (SDLC).

Additional Job Information:

• This is hybrid role based in Jacksonville, FL (in office Tuesday-Thursday)
• Flexibility to work extended hours during month-end and year-end close periods to support business requirements.

What We Offer You

At FIS, you can grow your career as far as you want to take it. Here's what else we offer:

• Opportunities to make an impact in fintech
• Personal and professional learning
• Inclusive, diverse work environment
• Resources to give back to your community
• Competitive salary and benefits