Staff Software Engineer - Product Platform Team

Role Description

We’re looking for a Staff Full-Stack Engineer to lead end-to-end delivery and drive technical direction across a real-time, high-scale product surface. You’ll architect, build, and evolve systems spanning backend services and modern web UIs that power live calling workflows, while mentoring engineers and raising the bar for simplicity, performance, and reliability. You’ll partner closely with Product and Design—your technical judgment will directly shape the roadmap as we treat engineering, product, and design as equal partners.

The Product Platform Team

The Product Platform team sits at the center of Orum’s architecture, building the foundational systems that power every product. You’ll work on:

• CRM integrations (Salesforce, Outreach)
• Identity and access
• Data flows that keep customer systems accurate and in sync
• AI-powered prospect enrichment, combining internal and external data

Your work has massive leverage, accelerating every team, enabling the platform to scale seamlessly, and unlocking AI-driven innovation.

What You’ll Do

• Own complex product areas end-to-end—from discovery and design to implementation, rollout, and iteration.
• Lead architecture and system design for real-time, high-volume workflows.
• Author clear technical design docs, set standards for code quality, testing, performance, and observability.
• Collaborate cross-functionally with PM, Design, and other engineers.
• Mentor and uplevel engineers through design reviews, pairing, and feedback.
• Improve developer experience (DevEx) and reliability by influencing APIs, data contracts, testing strategies, and progressive delivery practices.
• Participate in on-call and help uphold operational excellence for the areas you own.

Qualifications

• 8+ years of professional software engineering experience, including demonstrated Staff-level scope.
• Proven track record owning products/features through the full lifecycle.
• Expertise with TypeScript/Node.js and modern frontend frameworks (e.g., React).
• Strong SQL fundamentals with an RDBMS such as PostgreSQL.
• Depth in distributed systems or real-time application patterns.
• Strong product mindset and communication skills.

Nice to Have

• Cloud infrastructure experience with GCP, AWS, or Azure.
• Experience in telephony, SIP softswitches, or adjacent real-time/event-driven domains.
• Familiarity with our stack: NodeJS with TypeScript, React, PostgreSQL, Google Cloud Platform, and FreeSWITCH.

How We Work

• Remote-first within the United States, collaborating across time zones.
• Engineering, Product, and Design partner as equals.

Tech Stack

• NodeJS + TypeScript
• React
• PostgreSQL
• Google Cloud Platform
• FreeSWITCH

Location

Remote within the United States (this role is not open outside the U.S. at this time).

Compensation & Benefits

• Base salary range: $200,000–$250,000, commensurate with experience.
• Flexibility to work anywhere in the U.S.
• Flexible Vacation Policy.
• Orum Days Off (first Friday each month, two weeks off at year end, and additional observed holidays).
• 90% coverage for employees and dependents for medical, dental, and vision.
• Online behavioral health and virtual healthcare options.
• Parental leave with quota relief.
• Life Insurance and AD&D coverage.
• 401(k) savings plan.
• Meaningful stock options.
• $1,000 equipment reimbursement (yours to keep).
• Company retreats and meetups to connect in person.
• Company ERG — Women of Orum (WOO).

Company Description

Orum’s AI-powered suite frees salespeople to do what they do best: connect, listen, and sell. Our products give sales teams everything they need to connect faster, sell smarter, and grow revenue. Companies who use Orum connect 5x faster and book millions in new pipeline every month.