Patient Access Rep

Answers appointment scheduling line and schedules patient appointments in a timely manner per established protocols. Ensures accuracy of data input at time of scheduling. Coordinates appointments with tech and physician as necessary. Responds to patient questions and needs by editing, canceling, and rescheduling appointments as necessary. Create telephone encounters for patient questions and assigns to appropriate staff members Rescheduling appointments for assigned providers Maintains a working knowledge of Medicare, commercial insurance plans, workers’ compensation, etc. Other Duties as assigned Description Answers appointment scheduling line and schedules patient appointments in a timely manner per established protocols. Ensures accuracy of data input at time of scheduling. Coordinates appointments with tech and physician as necessary. Responds to patient questions and needs by editing, canceling, and rescheduling appointments as necessary. Create telephone encounters for patient questions and assigns to appropriate staff members Rescheduling appointments for assigned providers Maintains a working knowledge of Medicare, commercial insurance plans, workers’ compensation, etc. Other Duties as assigned Requirements Minimum of six months in a physician office setting performing check-in functions. #J-18808-Ljbffr Pinnacle Orthopaedics