Patient Care Coordinator

Patient Care Coordinator

Turpin Orthodontics is looking for a Patient Care Coordinator to join our established Ruston/West Monroe/Monroe team. The best candidate for this role has strong attention to detail and a patient-centered mindset. If this sounds like you and you meet our qualifications below, we want to hear from you!

Schedule

• Full-time.
• Monday through Thursday from 7:45AM-5:15PM.
• Fridays from 7:45AM to 12:00PM.

Benefits

• Competitive compensation package.
• Medical, dental, vision, and life insurance.
• PTO and paid holidays.
• 401(k) options.
• Monday through Friday work schedule.

Qualifications

• 1+ years of administrative experience in a dental or medical setting is required.
• Must be willing to travel to our Monroe, West Monroe, and Ruston locations on a weekly basis.
• Must have rockstar customer service skills.
• Warm and friendly personality to all patients and staff is required. We strive to "wow" our patients with our service and care.

Job Duties

Duties include but are not limited to the following:

• Greet patients when they arrive at the office.
• Schedule appointments for patients.
• Maintain patient accounts and records.
• Prepare and send patient bills.
• Submit patient claims to insurance companies.
• Assist patients in filling out required intake and medical forms.
• Confirm appointments with patients via phone or email.
• Manage and organize communication and reports with referring offices.
• Manage payment plans.
• Keep track of office supplies and place orders for more supplies when necessary.
• Perform basic accounting tasks such as taking patient payments and preparing billing statements.
• Verify and update patient insurance information.
• Sort and organize incoming and outgoing mail.
• Ensure reception area is maintained and professional in appearance.