Patient Care Coordinator

Patient Care Coordinator

Turpin Orthodontics is looking for a patient care coordinator to join our established Ruston/West Monroe/Monroe team. The best candidate for this role has strong attention to detail and a patient-centered mindset. If this sounds like you and you meet our qualifications below, we want to hear from you!

Schedule:

• Full-time.
• Monday through Thursday from 7:45AM-5:15PM.
• Fridays from 7:45AM to 12:00PM.

Benefits:

• Competitive compensation package.
• Medical, dental, vision, and life insurance.
• PTO and paid holidays.
• 401(k) options.
• Monday through Friday work schedule.

Qualifications:

• 1+ years of administrative experience in a dental or medical setting is required.
• Must be willing to travel to our Monroe, West Monroe, and Ruston locations on a weekly basis.
• Must have rockstar customer service skills.
• Warm and friendly personality to all patients and staff is required. We strive to "wow" our patients with our service and care.

Job Duties:

Duties include but are not limited to the following:

• Greet patients when they arrive at the office.
• Schedule appointments for patients.
• Maintain patient accounts and records.
• Prepare and send patient bills.
• Submit patient claims to insurance companies.
• Assist patients in filling out required intake and medical forms.
• Confirm appointments with patients via phone or email.
• Manage and organize communication and reports with referring offices.
• Manage payment plans.
• Keep track of office supplies and place orders for more supplies when necessary.
• Perform basic accounting tasks such as taking patient payments and preparing billing statements.
• Verify and update patient insurance information.
• Sort and organize incoming and outgoing mail.
• Ensure reception area is maintained and professional in appearance.