Assistant Store Manager

Job Overview Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. NAPA is looking for a passionate Assistant Store Manager who can help the store achieve maximum market penetration, drive growth, and increase profitability. Responsibilities Create a superior customer service experience to achieve market penetration and store growth. Provide daily leadership and sustain a culture of employee engagement. Partner with teammates to drive company-led store initiatives. Support the store manager and manage operations to maximize sales, profits, and customer service. Build, coach, train, and engage the crew to deliver superior levels of customer care and business results. Manage inventory protection, asset management, operational and safety issues. Maintain overall cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas. Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures. Grow customer relationships, address sales/service questions, and ensure a positive experience both in-store and on the phone. Qualifications High school diploma or equivalent. Technical or trade school courses or degree completion. Experience in the automotive aftermarket service industry, hobby/DIY world, or willingness to learn automotive basics. Passion for delivering customer care and building long‑term relationships. Ability to thrive in a fast‑paced and complex environment. Knowledge of cataloging and/or inventory management systems. Ability to lift 60 lbs in some situations. Background or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership. Experience in a parts store, auction, retail store, auto body/collision, or fast‑food/restaurant/convenience store management. Customer‑centric mindset (external and internal). Ace certification from NAPA or related professional certifications. Compensation and Benefits Starting hourly rate of $12.77, with pay progression and an opportunity to reach the top of the range within 12 months. Health Insurance: Comprehensive medical, dental, and vision plans. Retirement Plan: 401(k) with company match. Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave. Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs. Equal Opportunity Employment GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. #J-18808-Ljbffr