Patient Support Representative
Virtual Vocations Inc
Managing a high volume of inbound calls, the remote Patient Support Representative will assist patients with inquiries regarding services and orders, ensuring compassionate and professional communication while meeting daily and monthly performance goals. Key responsibilities Handle 40-50 inbound calls daily, providing information and support to patients Accurately complete data entry tasks in a timely manner Work towards achieving daily and monthly metrics and KPI goals Required qualifications Minimum of 2 years' experience in a call center environment At least 1 year of experience in the medical industry or familiarity with medical terminology Experience with respiratory equipment and patient support is preferred High school diploma or GED
Vacancy posted 4 days ago
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