Restoration Supervisor

Join the nation's leading damage restoration as a Supervisor today! Benefits Professional certifications paid for by the company Competitive pay and health benefits Paid time off increases with tenure Overtime at 1.5x rate and dispatch bonuses Travel to storm‑impacted communities As the front‑line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This role coordinates, monitors, and performs work activities on projects to successfully fulfill service needs and facilitate a positive customer experience. Key Responsibilities Coordinate and perform production processes as scheduled and ensure quality control Manage the customer and client experience, tracking overall satisfaction with online reviews Communicate clear expectations to restoration technicians and supervise their activities Document detailed and accurate job files to support services provided Manage labor and consumable usage on assigned projects Communicate with the restoration project manager and office staff on project progress and issues Provide the initial scope for each project Communicate and follow all OSHA guidelines for job safety Protect and use equipment and materials properly Coach and train restoration technicians Position Requirements Valid driver’s license High school diploma or GED (preferred) At least 2 years of experience in cleaning, restoration, or construction At least 1 year of experience managing technicians IICRC certification is a plus Must be part of the on‑call rotation Must be able to travel to storms for up to two (2) weeks at a time Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance Ability to climb ladders, work at ceiling heights, and operate in tight spaces (e.g., crawl spaces, attics) Ability to repetitively push, pull, lift, or carry objects Ability to work with and around cleaning agents Ability to complete a background check subject to applicable law Compensation: $45,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We’re looking for self‑motivated, proactive, responsible, and service‑oriented teammates to join our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry‑leading level of service. Picture yourself here fulfilling your potential. SERVPRO team members make a difference in people’s lives every day! Competitive Pay, Health Benefits, and Career Advancement We pay for the training and certifications you need to advance your career. Our base positions start with competitive pay, and we lay down a career advancement road you can take at your pace to advance within our company. Most of our technicians receive a pay raise in just three months, and all of our team members are eligible for health benefits, overtime, bonuses, and more. Healthcare benefits are offered to all team members, and paid days off increase with each additional year at our company. Overtime pay is available at 1.5x rate. You can also receive a bonus for each after‑hours dispatch. Travel to storm‑impacted communities to help them rebuild, and help people get through a difficult time in their lives. About the Role The Supervisor role in restoration provides front‑line leadership, ensuring quality and customer satisfaction across diverse projects, while fostering a safe working environment. #J-18808-Ljbffr