Mental Health Specialist (53950)

Crisis Service Professional (On-Call Part-Time)

Location: Adams & Juneau Counties, WI (must live within 1 hour) Schedule: Overnights (4:30 PM–8:00 AM), Weekends (24-hour shifts), plus limited daytime hours for meetings/training Pay:

• $26/hour when responding to crisis calls

• $20/hour for non-crisis work

• Shift stipend for on-call coverage

• Employer: Lutheran Social Services of Wisconsin & Upper Michigan

About the Position

Lutheran Social Services is excited to expand our Crisis Team in Adams and Juneau Counties. We are seeking dedicated Crisis Service Professionals to provide on-call crisis response, risk assessments, and mobile support to individuals experiencing mental health emergencies.

This role offers a flexible on-call schedule , including options for 8 or 16 hour shifts starting at either 4:30 PM or 12 AM. While most responsibilities occur during on-call hours, some daytime availability is required for supervision, staff meetings, and training.

What You'll Do

• Respond to crisis calls and provide mobile crisis response when needed

• Conduct risk assessments and determine appropriate interventions

• Provide brief crisis counseling and follow-up services

• Meet with clients in homes, hospitals, law enforcement settings, or community locations

• Respond to potential suicide or emergency calls

• Gather information from interviews, records, and collateral contacts

• Assess client needs and connect them to appropriate community resources

• Maintain strong working relationships with county staff, law enforcement, courts, and community partners

• Document all client interactions in compliance with county, state, and federal requirements

• Identify gaps in services and recommend improvements

• Stay informed on laws, procedures, and best practices related to crisis services

• Support the mission, vision, and values of LSS

• Perform additional duties as assigned

Qualifications

Education Experience

• Bachelor's degree required in Human Services or a related field (Examples: criminal justice, psychology, social work, sociology, counseling, vocational rehabilitation)

• Minimum one year of experience working with mental health clients strongly preferred

• Knowledge of community resources

• Ability to learn DHS and Wisconsin Statutes Chapters 34, 51 and 55

• Strong crisis assessment and decision-making skills

• Ability to work independently, multitask, and maintain professionalism under pressure

• Ability to build effective relationships with diverse populations

Certificates, Licenses, Registrations

• Valid driver's license and reliable transportation

• Satisfactory motor vehicle record per LSS Driver Safety Procedure

• Ability to meet LSS auto insurance requirements

Travel Requirements

• Must be able to arrive in Adams or Juneau County within 1 hour when responding to crisis calls

• Occasional day travel as needed

Why Join LSS?

• Competitive crisis response pay

• Supportive team environment

• Opportunities for professional development and training

Lutheran Social Services of Wisconsin and Upper Michigan is an Equal Opportunity Employer.