Program Manager - EPMO

Responsibilities Provide support for identifying and integrating best practices by developing methods and procedures to support the Enterprise of Hotwire Communication Assist in the definition of project scope and objectives, involving relevant stakeholders and ensuring technical feasibility Coordinate internal resources and third parties/vendors for the execution of projects Develop a detailed project plan to monitor and track progress Develop comprehensive project plans to be shared with clients and staff members Establish and maintain the relationship with internal stakeholders and external vendors Identify local processes or reports to automate, simplify, eliminate, integrate and create standards and documentation Manage changes to the project scope, schedule, and costs using appropriate verification techniques Manage multiple projects and teams concurrently Partner with peers to help streamline processes and provide support to cross functional teams Perform regular data analysis to track performance Perform risk management to minimize project risks Prepare and present reports for upper management regarding project status Provide project coordination for overall Service Delivery organization Requirements Bachelor’s degree or equivalent project management experience Ability to effectively engage/interact/communicate with all levels within the organization and external stakeholders At least 5 years of relevant work experience Experience in driving process improvement across diverse teams Experience in reporting and analysis, and ROI analysis Expert level in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook) Knowledge of cable and telecommunications products and services Knowledge of cable billing and dispatch systems and Salesforce.com Strong project management skills and knowledge of Project Management tools Strong understanding of contract language and other agreements #J-18808-Ljbffr Jobtailor