Senior Product Manager, Agent Experience
ITSMF
Capital One seeks a Manager, Product Management - NextGen Agent Experiences within the Agent Servicing Platform. The role guides the evolution of agent-facing experiences by turning insights into data-driven product solutions that empower agents to serve customers more effectively. The role requires balancing business strategy with technical fluency to lead cross-functional teams through discovery, design, and delivery of personalized servicing features. #J-18808-Ljbffr ITSMF
Vacancy posted 1 day ago
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