Unit Clerk

Unit Clerk

The Unit Clerk is responsible for efficient and courteous communication for the nursing unit, as well as serving as monitor tech for the facility.

Responsibilities

Serves as the primary receptionist for the nursing unit, operates communication systems, and provides general information regarding the hospital and patient status in accordance with hospital policies and HIPAA regulations.

Maintains an accurate census of inpatients, including patient names, room assignments, admissions, and discharges.

Monitors telemetry equipment and promptly notifies nursing staff of identified rhythm changes, alarms, or monitoring concerns.

Operates office equipment and communication systems necessary to support unit operations.

Communicates with other departments, physician offices, and external agencies to obtain information necessary for patient care and unit operations.

Utilizes computerized systems for patient information, documentation, and communication functions.

Maintains current knowledge related to job responsibilities through attendance at workshops, training programs, and educational opportunities.

Assists nursing staff with clerical and administrative functions to support efficient patient care delivery.

Maintains patient confidentiality and safeguards protected health information.

Promotes effective communication and teamwork among patients, families, physicians, and healthcare personnel.

Performs other related duties as assigned.

Qualifications

Education:

High School Diploma or GED equivalent required.

Work Experience:

One (1) year of office experience or one (1) year of business school education preferred.

Experience in cardiac monitoring preferred.

Experience dealing with the public preferred.

Licensure/Certification:

Must successfully pass a cardiac monitoring competency examination prior to beginning hospital duties.

Knowledge, Skills, and Abilities:

Proficiency in secretarial and clerical functions required.

Proficient in Microsoft Windows, Word, Excel, Access, PowerPoint, and other computer applications.

Knowledge of telemetry and cardiac rhythm monitoring preferred.

Ability to operate office equipment and computerized information systems.

Effective verbal and written communication skills.

Strong organizational and multitasking abilities.

Ability to interact professionally and courteously with patients, visitors, physicians, and staff.

Ability to maintain patient confidentiality and comply with HIPAA requirements.

Ability to work effectively in a fast-paced healthcare environment.