Lead Non-Clinical Case Manager

Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a Lead Non-Clinical Case Manager to provide Non-Clinical Case Management Services for the Vermont Army National Guard (VTARNG) State Medical Detachment, Green Mountain Armory, at Camp Johnson in Colchester, VT.

I've never heard of Terrestris. What do you do?

At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.

So, what will the Lead Non-Clinical Case Manager Terrestris do?

As the Lead Non-Clinical Case Manager, you will serve as a key personnel member for the VTARNG Non-Clinical Case Management contract, overseeing a team of Registered Nurses and Medical Records Technician, ensuring coordination, and quality assurance for non-clinical case management operations, ensuring compliance, reporting accuracy, and effective execution of VTARNG medical readiness requirements. This position is contingent upon contract award.

What does a typical day look like for the Lead Non-Clinical Case Manager?

You will:

• Oversee support to Periodic Health Assessments and SoldierReadiness Processing events by coordinating staffing, priorities, and coverageacross the team.
• Ensure timely establishment and maintenance of electronic casemanagement profiles by monitoring compliance with required timelines.
• Review and validate monthly case status reports prior tosubmission to ensure accuracy and completeness.
• Enforce compliance with Individual Medical Readiness anddeployment regulations and ensure proper implementation of medical releaseprocedures.
• Maintain program-wide adherence to Health Insurance Portabilityand Accountability Act standards and data protection requirements.
• Monitor medical and administrative charting quality, ensuringcompleteness and timeliness across all required systems.
• Oversee preparation and readiness of Medical Evaluation Board andPhysical Evaluation Board documentation and ensure file completeness.
• Coordinate with Government personnel to track compliance andresolve discrepancies in case management activities.
• Standardize communication practices to ensure consistent andaccurate information delivery to Soldiers.
• Validate profile management reporting outputs and ensuresubmission within required timelines.
• Ensure timely logging and forwarding of medical documents inaccordance with required processing standards.
• Lead monthly case reviews with the Deputy State Surgeon andstakeholders, ensuring accurate case presentation and follow-up actions.
• Coordinates non-clinical case management by supporting readinessevents, maintaining case records, managing documentation systems, preparingboard packages, communicating with Soldiers and stakeholders, and trackingmedical readiness.

What qualifications do you look for?

You might be the professional we're looking for if you have:

• Authorization to work in the United States permanently withoutsponsorship.
• Shall be a Registered Nurse (RN), with an active state license ingood standing in the state of Vermont.

We are extra impressed by folks with:

• Five years of experience as a Registered Nurse, performingnon-clinical case management for the VTARNG or a similar entity.
• Two years of experience overseeing teams, including team coveragecoordination, case status reviews, and leading meetings with clientrepresentatives (Deputy State Surgeon or similar).
• Practical case management experience complying with:
  • Army Medical Readiness Regulations (AR 40-501 - Standards ofMedical Fitness; AR 40-502 - Medical Readiness; AR 40-66 - Medical RecordAdministration and Healthcare Documentation; AR 40-35 - Health HazardAssessment Program).
  • DOD Medical Readiness Systems and Policies (MEDPROS, MEDCHART,eCase, AHLTA / MHS GENESIS).
  • Privacy & Information Protection Laws (HIPAA).
  • Medical Evaluation Board (MEB) / Physical Evaluation Board (PEB)processes.
• Prior experience as key personnel in a government contract;familiarity with contract planning (Project Management Plan), quality assurance(Quality Assurance Surveillance Plan), and reporting routines.

What kind of benefits does Terrestris Offer?

We offer outstanding benefits including health, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.

Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.

DILBERT © 2018 Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION. All rights reserved.