Desktop Support Specialist
SISL Global
Responsibilities Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. Diagnose and resolve advanced technical issues escalated from the L1 support team. Install, configure, and maintain operating systems, software applications, and system updates. Perform root cause analysis to identify recurring technical problems and develop solutions. Excellent at troubleshooting break/fix issues of Windows and Mac computers. Assist with network connectivity issues, including LAN/WAN, Wi‑Fi, and VPN. Collaborate with IT team members on projects, upgrades, and implementations. Maintain accurate records of work performed, issues, and resolutions using the company’s ticketing system. Provide remote support and troubleshooting for users working from home or in the field. Train and mentor junior support technicians as needed. Ensure compliance with IT policies, security protocols, and best practices. Perform routine maintenance and inspections to ensure optimal performance of equipment. Build and maintain strong relationships with end users and ensure user satisfaction. Qualifications Associate’s or bachelor’s degree in information technology, Computer Science, or related field, or equivalent work experience. 2+ years of experience in a desktop support or similar role. Strong knowledge of Windows and Mac operating systems. Proficiency with Microsoft Office Suite and other common software applications. Experience with Active Directory, group policies, and user account management. Familiarity with remote desktop tools and support software. Excellent problem‑solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus. Seniority level Associate Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr SISL Global
- ...individual to provide world-class assistance and support to our end users.The ideal candidate... ...issues to senior technicians or IT specialists.Provide setup and technical assistance for... ...Skills, and Technologies3 - 5 years of desktop support experience in a business or...SuggestedWork at officeLocal areaRemote work
NESCO Inc
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$26.86 - $38.29 per hour
...Summary Under the direction of the IT Support Manager, assist with product support,... ...Possession of, or ability to obtain MS Desktop Administrator: Windows Client (MD-102)... ...Identification (BCI) SENIOR IT SUPPORT SPECIALIST Experience: Three years of IT technical...Full timeWork at officeShift workCity of West Jordan
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Chico's
Murray, UT4 days ago - ...Position Objective Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront...Local areaFlexible hoursShift workNight shift
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Murray, UT5 days ago $21 - $23 per hour
...impacts customer growth and retention, delivering fast, personal support while surfacing insights that shape product and policy. We... ...by being passionate advocates for our customers. As a Support Specialist I your goal is ultimately to help customers use, trust and love...Hourly payWork at officeRemote workWeekend workWeekday workBrex
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Salt Lake City, UT10 days ago- ...the-art productivity, safety, equipment health, autonomy and ruggedized network solutions for mine and construction sites. The Support Specialist has a critical role and has responsibility spanning multiple functions. Must be a self-starter, highly organized, and can...For contractorsWork experience placementWork at office
Wheeler Machinery
West Valley, UTmore than 2 months ago $21 - $24 per hour
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Salt Lake City, UT27 days ago$50k
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Salt Lake City, UTmore than 2 months ago $50k
...Volunteers of America, Utah’s mission is to provide community-supported paths for those who are vulnerable to improve their lives and... ...following knowledge, skills, and abilities: Peer Support Specialist Certification or in the process of acquiring certification from...Hourly payWork at officeFlexible hoursShift workVolunteers Of America, Utah
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401GO
Sandy, UT7 days ago $18.5 per hour
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$18.5 per hour
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