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Call Center Manager: Member Experience & Operations

Abbott Laboratories Employees Credit Union

Abbott Laboratories Employees Credit Union is seeking a Call Center Manager to lead the call center with a focus on service quality, accountability, and continuous improvement. The role partners with the VP of Virtual Services to enhance member satisfaction, operational performance, and staff development. You will drive staffing, performance metrics, and cross-department collaboration while ensuring adherence to credit union standards and regulations. #J-18808-Ljbffr Abbott Laboratories Employees Credit Union

Vacancy posted 2 days ago
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