TWDB - 26-97: Municipal Water Conservation Specialist/Water Loss Specialist (Program Specialist III)

Mission Leading the state's efforts in ensuring a secure water future for Texas. Benefits The Texas Water Development Board (TWDB) offers a competitive compensation and benefits package including medical, dental, vision, 401(k), flexible spending, and flexible work alternatives. For more information about these benefits please visit Military Employment Preference Veterans, Reservists or Guardsmen with an MOS or additional duties that fall in the fields of SEI15 Enterprise Policy, Planning, Budget, and Management, 0203 Ground Intelligence Officer, 8U000 Unit Deployment Manager, or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are highly encouraged to apply. Additional Military Crosswalk information can be accessed at General Description Perform complex (journey-level) consultative services and technical assistance work. Work involves assisting utilities across the state with their water loss audits, water loss audit validations, or water conservation plans and annual reports and providing training on completing and submitting audits, plans, and annual reports. Reviews and analyzes the water loss audits or water conservation plans and annual reports for data errors and statutory and loan application requirements. Provides technical assistance to all stakeholders and supports activities of the Municipal Water Conservation Department. May train others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Reports to the Municipal Water Conservation Department Manager. Essential Job Functions Serve as primary support staff member for water loss or water conservation plans and annual reports. Review municipal water conservation plans and annual reports for utilities. Conduct water loss audit reviews and validations for utilities. Analyze water loss audits or water conservation plans and annual reports for data errors and correct them. Reach out and meet with utilities to discuss their water loss audits and validations or water conservation plans and annual reports. Provide technical assistance and training to water utilities on how to complete and submit a water loss audit or water conservation plan and annual report. Follow process documents for water loss validation and complete and save proper documentation. Prepare summary reports for water loss audit validations. Track and report lessons learned for water loss validations conducted over the year. Use Microsoft Bookings and Planner to manage and track water loss validations. Use Microsoft Teams to conduct water loss validation meetings. Filter Excel sheets to obtain water loss audit submittals. Complete summaries of water conservation plans for TWDB loan applications. Calculate water loss thresholds and complete water loss documentation for TWDB loan applications. Maintain and update process documents relating to conducting validation of water loss audits and reviews of water loss thresholds, waiver requests, water conservation plans and annual reports. Be proficient with the online application used by utilities to submit audits, plans, and reports. Recommend improvements to the online application based on user and stakeholder input. Complete user authorized testing for application enhancements and new year setup. Maintain inventory of leak detection equipment including tracking units loaned to water utilities. Maintain confidential and sensitive information. Ensure individual and team files (electronic and hard copies) are appropriately maintained and timely disposed of in accordance with the agency's records retention procedures and schedule. Maintain required certifications and licenses and meet the continuing education needs and requirements of the position, including attending mandatory training courses. May be required to operate a state or personal vehicle for business purposes. Perform other duties as assigned. Minimum Qualifications Graduation from an accredited four-year college or university with a bachelor's degree in Water Resources, Environmental Science, Natural Resources/Sciences, Engineering, Planning, or a related field. Three years of relevant work experience in water loss, water utility operations and processes, water conservation, conservation reporting or other areas related to the job duties. Relevant education and experience can be substituted for each other on a year-for-year basis. Preferred Qualifications Graduate degree from an accredited college or university in Water Resources, Environmental Sciences, Natural Resources/Sciences, Engineering, Planning, or a related field. Experience with water loss and related terminology, calculations, and industry standards. Experience in best management practices related to water conservation and water loss. Experience in water loss audits, water loss validation and related reporting requirements in Texas and other states. Experience in water utility operations and processes, and conservation reporting. Experience in preparing, writing, and editing reports. Experience in data analysis and reporting, both verbally and in writing. Experience in public speaking, customer service, and stakeholder interaction. Knowledge, Skills, and Abilities Knowledge of local, state, and federal laws and regulations relevant to the Municipal Water Conservation Department. Knowledge of the principles and practices of public administration. Skills in using Microsoft Office programs such as Word, Excel, and Access. Skills in use of internet, email, word processing, spreadsheet, presentation, and database software. Skills in identifying measures or indicators of program performance. Ability to maintain the security or integrity of critical infrastructure within Texas. Ability to meet agency in‑office requirements. Ability to adhere to work schedules, follow procedures with respect to leave and submit accurate timesheets by prescribed deadlines. Ability to make mature, objective decisions and identify areas of potential problems. Ability to perform effectively and willingly when changes occur in scope and nature of the work and work environment. Ability to perform routine and non‑routine work assignments accurately and on‑time with little or no supervision. Ability to perform assigned duties and improve work habits and/or output. Ability to complete assigned work on time, neatly and with infrequent errors. Ability to interpret policies, procedures, and regulations. Ability to provide prompt, courteous and accurate assistance and clear and concise communication to all stakeholders both verbally and in writing. Ability to work and cooperate with others in a team environment. Ability to manage multiple tasks. Ability to stand, sit, or move to perform activities such as retrieve/replace files in a large file system for boxes up to 30 lbs. Ability and willingness to travel 10% of the time, primarily within the State of Texas. Ability to operate a vehicle (state or personal) for state business and maintain a driver's license and driving record that complies with state and agency requirements. Ability to work shifts that may exceed 8 hours, including early mornings, nights, and weekends. Ability to train others. Remarks A copy of required academic transcripts and/or licensures and driving record must be submitted at the time of hire. Failure to provide required documentation will result in no further consideration for employment. Important Notice: Otherwise qualified candidates who are ultimately considered for potential employment with the Texas Water Development Board may be the subject of a request for any criminal history record information maintained by the Texas Department of Public Safety (DPS). Evidence of a criminal conviction or other relevant information obtained from the DPS shall not automatically disqualify an individual from employment with the Texas Water Development Board. Equal Opportunity The Texas Water Development Board does not discriminate on the basis of race, color, national origin, sex, religion, sexual orientation, age, or disability in employment or provision of services, programs, or activities. Employment At-Will Employment with the Texas Water Development Board (TWDB) is on an at-will basis. Americans With Disabilities Act The TWDB is in compliance with the Americans with Disabilities Act and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits of employment, please contact the Human Resources Division for assistance at View phone number on click.appcast.io. Deaf and hard of hearing applicants may contact our office via Relay Texas at View phone number on click.appcast.io (TTY/TDD). Contact Information Texas Water Development Board Stephen F. Austin Building 1700 North Congress Avenue Austin, Texas 78701 View email address on click.appcast.io Phone: View phone number on click.appcast.io #J-18808-Ljbffr Texas Commission on Environmental Quality