Seasonal Associate, National Support Center

The Six Flags National Support Center is the go-to resource for our guests. The purpose of this position is to provide fast, friendly, out-going service to members at all Six Flags properties. Support Center Representatives will engage with guests from all across the country!

Availability:
8 am to 5pm and 11am-8pm shifts.
Full week schedule available, weekends required.
Tuesdays & Wednesdays off or Wednesdays & Thursdays off.

Position Type: Seasonal

Hourly Rate: $15/hour

You'll contribute to our mission by:

Supporting the Six Flags Mantra - Friendly, Clean, Fast, and Safe Service
Talking with guests and answering questions regarding park policies and procedures
Resolving guest complaints and concerns in a friendly and professional manner

Proficiency in computer skills in Microsoft Office and Windows OS are required
Basic to intermediate Salesforce's experience
Ability to communication via phone, chat and email to resolve concerns
Strong work ethic, attention to detail, and a commitment to safety
Ability to interact in a professional and positive manner
Problem-solving skill
Excellent written and verbal communication skills
Sense of urgency and fun
Friendly, outgoing personality, and ability to address guest concerns with empathy
Ability to read, speak, write, and understand the English language