Protocol Specialist

Job Description

Job Description

Overview

Job Title: Protocol Specialist

Location: Arnold AFB, TN

Job Family Code: F- Marketing, Sales and Business Development

Function/Branch: Communications and Instructional Documents

Directorate: Business Operations

Position Type: Regular, Full Time

Pay Type: Exempt/ Salary

Grade : A08 (FA0816) – A09(FA0921)

Salary Range or Starting Hourly Rate: A08: $82,500 - $117,500; A09: $98,000 - $130,500/ per year

Overview

Beyond New Horizons, LLC (BNH) has an exciting opportunity for a Protocol Specialist to support the Air Force Protocol program as a part of the United States Air Force Test Operations and Sustainment (TOS) efforts.

Job Summary

The successful candidate will be responsible for supporting the planning, organization, and coordination of protocol functions and activities such as visits, ceremonies, and special events, ensuring these events strictly adhere to military customs and courtesies including flag etiquette, receiving lines, and order of precedence.

Job Duties

• Ensure adherence to protocol requirements in all aspects of planning and execution of official events.
• Plan, manage, and execute events including promotions, retirements, award ceremonies, conferences, briefings, and official and social functions.
• Support visits by congressional delegations and foreign and other distinguished guests and groups.
• Manage hotel blocks and dining reservations, catering, transportation support, and photos and photography support.
• Create and manage event invitations, RSVP database, seating charts, name badges, place cards, parking assignments, and program orders.
• Prepare and distribute briefing materials.
• Coordinate with required offices and organizations to facilitate smooth execution of events and tours.
• Maintain up-to-date knowledge of protocol standards, regulations, and procedures.
• Oversee event logistics and manage potential protocol-related issues.
• Ensure all official communication and correspondence adhere to protocol standards.
• It is a condition of employment to wear Personal Protective Equipment (PPE) in accordance with supervisory direction and company policy.
• Perform other duties as required.

Basic Qualifications:

• Bachelor’s degree in international relations, business administration, political science, hospitality management, or a related field, and a minimum of five (5) years of experience in corporate operations, administrative support, or hospitality management; OR a high school diploma or equivalent and a minimum of seven (9) years of experience in the same fields.
• Must be able to obtain and maintain an active security clearance and maintain authorized user access to the AEDC local area network.
• S. Citizenship is required due to federal government contract compliance requirements and the necessity to access secure federal databases and networks on Arnold Air Force Base.

Preferred Qualifications

• Military protocol experience.
• Excellent oral and written communication skills.
• Exceptional organizational and problem-solving skills.
• Ability to be flexible and adjust to unanticipated changes.
• Ability to multi-task and deal tactfully with a wide variety of customers.
• Ability to adapt to a fast-paced and challenging environment, manage changing expectations, and handle sometimes stressful situations.
• Maintain professional appearance and conform to event dress code and grooming requirements.
• Knowledge and understanding of grammatical rules, spelling, composition, and style.
• Proficiency in Microsoft Suite programs including Outlook, Word, PowerPoint, Excel, and Forms.
• Effective interpersonal skills in communication with customers, co-workers, and employees.
• Ability to support events outside normal business hours and on weekends.
• Flexibility and willingness to take on a variety of assignments

What We Offer

• Competitive salaries
• Continuing education assistance
• Multiple healthcare benefits packages
• 401(k) with employer matching
• Paid time off (PTO) along with a federally recognized holiday schedule

Who We Are

Beyond New Horizons (BNH) is a fully populated joint venture of Astrion and Fluor Federal Services, Inc. formed to provide unmatched Test Operations and Sustainment services for the Arnold Engineering Development Complex.

We chose our name to serve as an enduring reminder of our commitment to AEDC’s rich aerospace research and development legacy anchored in AEDC’s Toward New Horizons founding study and the unprecedented opportunities to greatly expand AEDC’s capabilities and capacity Beyond those existing today. Leveraging the capabilities of our parent companies, BNH specializes in testing and evaluation for military and space systems combined with proven capability in large-scale Government program management, integration, engineering, and construction services for specialized and technically advanced high-hazard facilities.

Join our Team!

U.S. Citizenship is required. At this time BNH will not sponsor any applicants for employment authorization or offer any immigration related support for this position (i.e. H1b, F1 OPT, F-1 STEM OPT, F-1 CPT, J-1, E-2, E-3, L-1, or other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount BNH is willing to pay at the time of this posting. Salaries for part-time jobs will be adjusted based upon the number of hours agreed to work at location Tennessee: Arnold Air Force, TN. 

BNH is an Equal Employment Opportunity/Affirmative Action Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.