Customer Service Representative - Kennewick, WA

Job Description

Job Description

Title: Concierge

Location: Kennewick, WA
Salary: $19 – $21/hour (DOE)
Schedule: Part-time, 20-30 hours weekly, weekends required

This is not your typical front desk position . At Club 10, you will become the face of the resident experience. YOU set the tone. YOU create the energy. And YOU deliver a level of service people remember. We are building a hospitality-driven, resort-style environment and looking for individuals who naturally bring professionalism and personality into every interaction. If you thrive in high-energy environments, enjoy working with people, and take pride in delivering exceptional service, this is where you belong.

What You’ll Be Doing

• Greet residents and guests and serve as the main point of contact

• Monitor amenities and keep all spaces clean, organized, and guest-ready

• Support events, reservations, and resident activities

• Respond to calls, emails, and inquiries professionally

• Enforce community guidelines and report concerns

• Coordinate with onsite teams to maintain a safe, high-quality experience

What We’re Looking For

• You don’t need to come from luxury hospitality, but you do need to bring the energy.

• Customer service, hospitality, concierge, or front desk experience preferred

• Comfortable working in a fast-paced, people-facing environment

• Strong communication skills and presence

• High attention to detail

• Ability to multitask without losing composure

• Naturally friendly, but still professional

Apply today to secure your spot.