Retail Team Lead (FT)

Who We Are Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. Role Snapshot Position: Full‑time Team Lead (keyholder) Location: The Grove Flagship Store (LosAngeles, CA) Store Opening: July2026 Compensation: $26–$29 per hour (plus benefits) Job Mission As part of the New Balance Retail Leadership Team, full‑time Retail Team Leads assist with duties such as opening/closing the store, driving results, operational duties, and delivering a world‑class experience for our guests. You will lead by example through New Balance’s Core Competencies. Major Responsibilities Be a positive leadership presence on the sales floor while communicating and coaching associates professionally. Be results driven in achieving our store key performance indicators through training and development of associates. Assist the store manager in creating the schedule and leading floor moves. Deliver a great guest experience utilizing our GUEST service model. Maintain operational soundness: opening/closing the store, inventory control, procedural compliance. Participate in recruiting, interviewing, and hiring top talent. Follow safety and reporting regulations, including proper lifting procedures. Requirements for Success Must be 18years of age or older. 2years of retail supervisory experience preferred. High school diploma or equivalent education. Demonstrated leadership ability. Strong customer service and verbal communication skills. Willingness to work a flexible schedule, including weekends and holidays. Physical ability to lift up to 4lbs. frequently; up to 8lbs. occasionally; kneel or squat frequently; move boxes up to 50lbs.; stand extended periods; climb ladders and stairs as required. Benefits New Balance offers a comprehensive benefits package, including medical, dental, vision, life insurance, 401(k), and a variety of non‑traditional perks such as online learning and development courses, tuition reimbursement, a $100 monthly student loan support, mentorship programs, a yearly $1,000 lifestyle reimbursement, 4 weeks of vacation, 12 holidays, and generous parental leave. Temporary Associate Benefits Temporary associates receive medical, dental, and vision insurance options and an associate discount. Part‑Time Associate Benefits Part‑time associates receive a 401(k), short‑term disability coverage, a yearly $300 lifestyle reimbursement, and an associate discount. Equal Opportunity Employer New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran. #J-18808-Ljbffr