Knowledge Management Analyst

Knowledge Management Analyst

Huntsville, Alabama

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

Chenega Analytic Business Solutions (CABS) provides federal agencies and commercial customers with trusted insights into Records and Information Management, Administrative Solutions, Information Technology, Engineering, and Training. Formed in 2017 to serve federal and commercial customers, CABS is 8(a) certified and has grown quickly into a leader in the federal IT and Training environment.

The Knowledge Management Analyst manages knowledge repositories, ensures data tagging, and supports information governance.

Responsibilities

• Design and maintain a centralized knowledge management (KM) framework to support institutional knowledge capture, process transparency, and workflow continuity.
• Develop and curate KM products, including SOPs, decision memos, workflows, process maps, and training repositories.
• Manage collaboration platforms (e.g., Microsoft Teams, SharePoint) to enable secure and efficient information sharing across stakeholders.
• Align KM strategies with cybersecurity and mission assurance priorities, ensuring reusable assets are version-controlled and accessible.
• Support live dashboards and reporting mechanisms for KM metrics using BI tools like Power BI or Tableau.
• Catalog, index, and manage the storage and access of explicit organizational knowledge (e.g., documents, files) to make it easily discoverable.
• Understand the needs of information end-users and construct access paths (e.g., link pages) to facilitate their access to information.
• Track and report on the usage of knowledge management assets and resources to improve the framework and support.
• Integrate KM activities into daily operations and conduct training and outreach to implement and sustain established KM goals and objectives.
• Develop and maintain a framework to assess KM readiness and training supporting ongoing command and staff functions.
• Participate in exercise planning meetings and conferences to coordinate and develop actions and events for exercise participation to stimulate KM training objectives.
• Maintaining open lines of communication with a distributed network of supported government customers to facilitate feedback and to enable troubleshooting of any identified knowledge management challenges.
• Contribute to brainstorming meetings and development of new ideas related to improved knowledge management practices in support of designated government customers.
• Other duties as assigned

Qualifications

• Bachelor's degree in science, Technology, Engineering, Mathematics, IT, or business-related programs
• 3+ years of experience in knowledge
• Baseline and Full Computing Environment Certifications for IAT-II IAW DoD 8570.01-M (Security+ certification) desired
• Must have an active Secret clearance with the ability to obtain TS with SCI eligibility.

Knowledge, Skills, and Abilities:

• Strong understanding of KM principles and collaboration technologies (SharePoint, Teams)
• Experience working in secure or classified environments preferred
• Background in federal or DoD IT, cyber, or program environments a plus
• Familiarity with records management and governance standards
• Must have high proficiency in the Microsoft Office suite and possess advanced skills and knowledge in programs like Word, Excel, PowerPoint, and Outlook
• Must understand cloud technologies (e.g., AWS, Azure, GCP, Oracle) and hybrid cloud environments
• Program Management Certification desired
• Cybersecurity certifications like CISSP (Certified Information Systems Security Professional), CISA (Certified Information Systems Auditor), or CISM (Certified Information Security Manager) desired
• Experience using collaborative tools
• Experience implementing KM methodologies that resulted in improved efficiencies or the elimination of waste
• Demonstrated experience developing customized dashboards on SharePoint with linked data sources.
• Experience extracting, transforming, and structuring data to support both exploratory analytics and operational reporting.
• Strong creative and visual storytelling skills with an eye for design, usability, and user experience.
• Use expert knowledge of data visualization tools to deliver information that allows client users to quickly understand data, ask better questions, and take action.
• Possess knowledge and experience with data analysis and data technical expertise in data management, engineering, and science.
• Skillful time management and organizational skills to set and meet deadlines.
• Ability to work both independently and within a team.
• Ability to work effectively in a team environment to encourage collaboration, innovation, and continuous improvement.
• Ability to meet minimum clearance requirements.
• Ability to work nights, weekends, and holidays as required.
• Ability to travel up to 10%.

How you'll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Chenega MIOS's culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.