Technology Support Engineer

Our Fortune 500 client (One of the world's companies) in Allentown, PA is looking for hardworking, motivated talent to join their innovative team. Are you a Technology Support Engineer with a passion for collaborating with multiple teams and an interest in working onsite? Don't wait… apply today! Position Title: Technology Support Engineer Duration: 6+ months with high possibilities of extension On‑Site: Allentown, PA Pay Range: $30‑34hr on W2 Job Description Strong Windows OS troubleshooting Strong interpersonal & communication skills Ability to work effectively with non‑technical users in a corporate environment Responsibilities We are supporting a company through a Windows 11 upgrade initiative and are seeking a Service Desk / Field Services resource to provide hands‑on desktop support and end‑user assistance. This role is customer‑facing and requires strong technical troubleshooting skills combined with excellent interpersonal communication. The ideal candidate is comfortable working directly with corporate users, resolving desktop and application issues, and supporting OS upgrades in an enterprise environment. Key Responsibilities Provide service desk and/or field support to end users during a Windows 11 upgrade Troubleshoot desktop operating system issues and hardware related problems Support and resolve client application compatibility issues related to Windows 11 Assist users with post‑upgrade questions, configuration issues, and basic training Document issues, resolutions, and escalations according to support processes Work closely with technical teams to ensure a smooth and efficient upgrade experience Deliver a high level of customer service while interacting with corporate users Required Skills & Experience Prior experience in a Service Desk or Field Services role Strong Windows desktop OS troubleshooting skills Hands‑on experience supporting or deploying Windows 11 Experience troubleshooting client application compatibility issues Excellent interpersonal and communication skills Ability to work effectively with non‑technical users in a corporate environment Education: Bachelors Are you interested? Please click apply button! If you are not available or if this is not the right role at the moment, please share the job description with your friends and let us know if any of them show interest. If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! #J-18808-Ljbffr