Lower Bay Technician

Job Title: AUTOMOTIVE LUBE TECHNICIAN Position Purpose: To ensure customer receives complete service to his/her vehicle in a timely and professional manner and to maintain a pleasant and safe environment for customers. This position is expected to work less 30 to 40 hours per week. Possible overtime available. Job Responsibilities:

• Provide services to customers following procedures and standards as outlined by management for Signature Service and ancillary services including, but not limited to:
• Assist customers in making correct decisions for preventive maintenance needs.
• Drain oil and replace filters.
• Check and replace automotive fluids as directed.
• Clean vehicle for customer as outlined in JTSS documentation.
• When assigned as a CSA, take initial service requests and enter information into the store computer system.
• Make recommendations to customers, explaining additional services based on manufacturer’s recommendations.
• When assigned, complete sale transaction in register.
• Understand and comply with OSHA and EPA standards.
• Clean facility as directed to maintain the cleanliness and general repair of the shop and property.
• Be available to work temporarily at nearby locations.
• Follow all policies and procedures as outlined in the Employee Handbook and/or JTSS documentation.
• Other duties as requested or assigned.

• Customer service skills to assist customers.
• Ethics and integrity to treat customers and other employees with respect.
• Basic computer skills to enter customer and vehicle information correctly.