Software Engineer, Infrastructure Platform New Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA

Software Engineer, Infrastructure Platform

Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA

About the role

This role is on the Infrastructure Platform team, where we manage the user interaction with the Infrastructure system components such as Terraform, ArgoCD, AWS resources and internal tooling. The Infrastructure Engineering team is responsible for the platform, tools, and infrastructure supporting Chime's customer-serving products. As a Software Engineer on this team, you will be developing tools to create and maintain cloud infrastructure, automating management of complex service-oriented applications, and creating frameworks to ensure the stability and scalability of Chime's platform.

In this role, you can expect to

• Automate everything, including scaling, monitoring, and operations.
• Build tools to enable self-service both within the team and across all of Chime engineering. Tooling is written in Ruby on Rails and Go Lang.
• Design, build, and support Chime's cloud infrastructure using automation and infrastructure-as-code. This includes maintaining terraform modules.
• Develop tools and processes to enable the security, scalability, and availability of the products serving Chime's customers. This includes managing the Kubernetes Helm chart repo and continuous deployments.
• Partner with product development engineers to build services according to modern design patterns; for example, the 12 Factor App methodology.
• Develop strong relationships with engineers, managers, and other colleagues based on trust, empathy, and technical expertise.

To thrive in this role, you have

• More than 2 years of cloud and Infrastructure experience
• Strong development experience in Ruby on Rails and Go Lang.
• Previous professional experience in a DevOps/SRE/ProdEng role supporting customer-facing web services.
• Previous success in enabling effective partnerships and strong communication with other engineers and teams.
• Experience creating and working with containers, as well as using container orchestration tools and managing Kubernetes Helm charts.
• Experience building and managing highly-available public cloud infrastructure and services, with an emphasis on stability, scalability, and security.
• Experience using configuration management and infrastructure-as-code tools, including maintaining Terraform modules.
• Experience supporting relational or no-sql databases, message buses, caching services, and other common service components.
• Familiarity with CI/CD and testing platforms, with a focus on continuous deployments.
• Familiarity with common monitoring, logging, and observability platforms.
• A positive attitude, a collaborative mindset, and a focus on the customer.
• Experience with some of this tech - AWS services, Kubernetes, ArgoCD, Datadog, Terraform

#LI-Onsite #LI-WW1

Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

Wage Notice

$133,000 - $184,000 USD

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

We know that to achieve our mission, we must earn and keep people's trust - so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall - our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don't - who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

• Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.
• Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
• Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
• Generous vacation policy and company-wide paid days off
• 1% of your time off to support local community organizations of your choice
• Annual wellness stipend to use towards eligible wellness related expenses
• Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• Access to family planning reimbursement
• A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: View email address on click.appcast.io .

Chime Demographic Questions

At Chime we are committed to providing a welcoming and inclusive work environment, and that starts with our application process. To hold ourselves accountable for equitable and inclusive hiring practices, we ask candidates to voluntarily complete the following survey that helps us in our efforts to ensure equal employment opportunities.

We believe that diversity, equity, and belonging—DEB— is essential to our ability to help our diverse member base and continue delivering on our mission to provide them with financial peace of mind. Anyone who wants to work with us will be considered without regard to their race/ethnicity, religion, national origin, age, sex, marital status, ancestry, disability, gender identity, or sexual orientation.

Your responses will be reported in aggregate only. Please be assured that your responses (or choosing not to identify) will have zero impact on your candidacy; this information is maintained confidentially and always stored separately from your application.

This information will be stored in Greenhouse ( you can review Greenhouse's privacy policy here ). Access inside Chime to this information is restricted to selected members of the People team, who are committed to keeping details confidential.. Greenhouse will retain this information, along with the rest of the information provided in your application, 18 months from your application date, after which all application information will be anonymized and stored only in that form. Once information is anonymized, neither we nor Greenhouse can determine the individual to whom it once belonged.