Veterinary Receptionist

Veterinary experience is required.

Veterinaire Pet Care is seeking an experienced Veterinary Receptionist to join our growing team. We are looking for a motivated, dependable professional who is passionate about providing exceptional client service and thrives in a fast-paced, team-oriented veterinary hospital.

As the first point of contact for our clients, you will play a key role in ensuring a positive client experience while supporting our doctors and medical team through efficient scheduling, communication, and administrative excellence.

Responsibilities

• Welcome clients and patients in a friendly, professional manner

• Answer and manage a multi-line phone system

• Schedule appointments accurately

• Check patients in and out efficiently

• Prepare and review estimates with clients

• Process payments 

• Handle emails and Insurance requests

• Maintain accurate client and patient records

• Coordinate communication between doctors, technicians, and clients

• Assist with prescription refill requests and food orders

• Schedule surgeries, rechecks, and follow-up appointments

• Respond to client questions regarding hospital services, policies, and preventive care

• Assist in maintaining an organized, efficient reception area

• Support hospital workflow to ensure an outstanding client experience

Qualifications

Required

• Minimum of 1-2 years of veterinary receptionist experience

• Excellent customer service and communication skills

• Strong multitasking and organizational abilities

• Ability to work efficiently in a fast-paced environment

• Professional, dependable, and punctual

• Strong attention to detail

• Proficient with computers and electronic medical records

Preferred

• Experience with veterinary practice management software

• Knowledge of veterinary terminology, vaccines, medications, and preventive care

Schedule

• Full-time position

• Rotating Saturdays required

Benefits

• Competitive pay based on experience

• Health insurance

• Paid time off

• Paid holidays

• Employee pet discounts

• Supportive leadership and collaborative team

• Opportunities for professional growth

Why Join Veterinaire Pet Care?

We're looking for professionals who want more than just a job—we're looking for team members who are committed to building a long-term career in veterinary medicine.

You'll work alongside experienced doctors and a collaborative team in a busy small animal hospital that values exceptional patient care, outstanding client service, teamwork, and professionalism. We recognize hard work, encourage growth, and strive to create a positive workplace where every team member can succeed.

If you're an experienced veterinary receptionist who takes pride in delivering exceptional client service and enjoys working in a fast-paced, supportive environment, we'd love to hear from you.