Patient Access Specialist

Patient Access Specialist

Boulder Community Health is seeking a Patient Access Specialist who, under general supervision, greets, instructs, directs and schedules patients and visitors.

CU Sports Medicine is a premier sports medicine practice based in Boulder, offering expert care to athletes and active individuals of all ages and skill levels. Affiliated with the University of Colorado, the practice provides cutting-edge treatment for sports injuries, injury prevention, and performance optimization.

The highly skilled team of orthopedic surgeons, sports medicine physicians, physical therapists, and athletic trainers at CU Sports Medicine specializes in treating a wide range of musculoskeletal conditions, from sprains and fractures to more complex injuries requiring surgical intervention. With a focus on personalized care, the practice is dedicated to helping patients recover quickly and return to their peak performance.

Benefits:

• Health insurance, including a FREE employee only option
• Dental and Vision insurance
• BCH paid Life Insurance; Spouse and Dependent Life Insurance plans
• Short-term and Long-term disability coverage
• Health and Dependent Care Flexible Spending Accounts
• Retirement plan with BCH matching contributions, and discretionary lump sum contribution
• Paid Time Off
• Education assistance program
• Voluntary Wellness programs, to include biometrics, wellness team challenges, and much more
• Staff Support Initiatives such as Sound Baths, Meditation, Massages, and Reiki
• Free one-on-one retirement planning sessions
• Employee Assistance Program offering 8 free, confidential counseling sessions for you and your family

Qualifications:

• High School graduate or GED preferred
• Prefer one-year reception experience.
• At least six months coding experience preferred
• Word processing and computer experience preferred

Responsibilities:

• Greets patients and visitors in a prompt, courteous and helpful manner.
• Checks in patients; verifies and updates necessary information in the medical record and into computer.
• Checks out patients.
• Collects payments from patients.
• Assists patients with questions about their accounts.
• Escorts patient to exam room or lab when needed.
• Closes Cash Drawer at close of business.
• Schedules patient appointments in the HER, following office scheduling policies.
• Maintains lobby in neat and orderly manner.
• Answers phone, screens calls, takes messages and provides information.
• Screens visitors and responds to routine requests for information.

About Boulder Community Health:

Boulder Community Health (BCH) is a not-for-profit healthcare organization based in Boulder, Colorado, serving the Boulder County community. Our flagship facility, Boulder Community Hospital, along with several other locations, provides comprehensive care, including acute care, emergency services, psychiatric care, and outpatient services. BCH offers a wide range of specialties, including cardiology, oncology, orthopedics, maternity, and mental health care, with a strong emphasis on patient-centered, high-quality care. We are dedicated to improving community health through advanced medical technology, evidence-based practices, wellness programs, and community outreach initiatives. BCH maintains strong partnerships with local physicians and supports public health efforts to promote healthy lifestyles and address health disparities. As a Certified Level II Trauma Center, Boulder Community Hospital provides expert emergency care for serious and complex injuries while delivering comprehensive services across the full continuum of care.