Lead Infrastructure Engineer - Telecommunication Design Engineer

Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.

As a Lead Infrastructure Engineer - Telecommunication Design Engineer at JPMorgan Chase within the Enterprise Technology division, you will deliver a wide range of products and services and partner with all lines of business to provide high quality service delivery, exceptional project execution, and financially disciplined approaches and processes in the most cost effective manner.

This individual will also be responsible for managing all deliverables throughout the design, build, and close-out process (bid, level, award, shop drawings, submittals, mock-ups, construction walk-thru’s, reviewing test results, as-builds, etc.)

The role does require some travel domestically in the US – travel will vary based on specific projects and initiatives but is estimated at 20%.

Job Responsibilities

• Demonstrated experience developing solutions aligned with business requirements, utilizing organizational standards, products, templates, systems, and artifacts.
• Effectively communicate structured cabling standards and translate business needs into functional technology requirements; participate in project interviews and discovery with stakeholders and design teams.
• Collaborate with internal stakeholders, external partners, and third parties to design and implement cabling infrastructure, ensuring alignment with technology roadmaps and optimal solutions.
• Interface and coordinate with general contractors, engineering, architectural firms, telecom, and AV/security integrators throughout design and construction; oversee contractor activities and resolve site-specific issues.
• Knowledgeable in construction milestones, scheduling, and real estate-driven build-outs; provide quality assurance throughout the project lifecycle, including on-site walk-throughs, infrastructure acceptance and turnover milestones.
• Assemble professional documents, create budgets and estimates, and provide accurate job descriptions; understand project delivery lifecycle, detailed design, testing, certification, risk assessment, and validation procedures.
• Prepare coordinated drawing sets and specification documents, including layouts, numbering, elevations, labeling, wiring schematics, and schedules. Experienced in multi-vendor cabling, hardware, cabinet, rack, and power solutions; able to establish and participate in technical testing to industry best practices.
• Maintain department policies related to service delivery, asset tracking, inventories, chargeback, documentation, and associated systems and processes.
• Possess excellent client interfacing, verbal and written communication skills; able to work across management levels and time zones with flexibility.
• Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.
• Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.

Required Qualifications, Capabilities, and Skills

• Formal training or certification in Infrastructure structured cabling engineering concepts and 5+ years applied experience
• Experience in designing structured cabling systems, with a primary emphasis on trading floors, call centers, lock box, childcare, security operation centers, multimedia broadcast studios, control spaces and user fit-out spaces.
• Demonstrated strong analytical, organizational, and decision-making abilities.
• Exceptional communication skills, with a proven ability to influence stakeholders.
• Self-starter with the capability to independently develop processes and tools.
• Skilled at building consensus and driving organizational change.
• Ability to thoroughly review functions, understand detailed workflows, and assess interdependencies with other business areas.
• Recognized as a change agent and creative problem solver.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.

Preferred, Capabilities, and Skills

• Solid experience in IT service delivery, particularly in engineering support for projects.
• Direct involvement in the design and/or implementation of major IT initiatives.
• Ability to adapt and modify designs to meet user requirements and address unique installation challenges.
• Proficient in AutoCAD, REVIT, BlueBeam, and Microsoft Office applications (including Outlook, CoPilot), LLMSuite; familiarity with Visio, Smart Sheets, and JIRA is a plus.
• Registered Communications Distribution Designer (RCDD) certification preferred.
• Management experience is advantageous.
• Fluent in English; proficiency in additional languages is a plus.