Medical Assistant, Primary Care

Site: Mass General Brigham Community Physicians Inc.

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Founded over forty years ago as Lincoln Physicians the Mass General Brigham Healthcare Center in Concord continues to honor its founders legacy by delivering compassionate dedicated personal health care to families who live and work in the Concord Massachusetts area. We are a member of the Mass General Brigham Community Physicians and a proud affiliate of Emerson Hospital.

We provide primary care services at our state-of-the-art location at 80 Beharrell Street in West Concord Massachusetts. As a Family Medicine office we provide physical examinations routine health screenings and preventative care for all ages from infants through adults.

We are seeking a full-time 40-hour Medical Assistant to support our practice onsite Monday through Friday from either 8:00am-4:30pm or 8:30am-5:00pm.

Dedicated to clinical support as true partners to our providers our Medical Assistants are trained to work autonomously to the top of their education/certification while also functioning as part of the multidisciplinary care team. While we ideally aim to have our clinical support staff members working 1:1 with an assigned provider they do cross-cover rotate and collaborate with various providers to develop their skills expose them to different styles and expand their clinical knowledge.

Summary
The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs documenting patient information scheduling appointments and managing patient flow.

This role involves direct interaction with patients to ensure their comfort and address concerns as well as collaboration with physicians nurse practitioners and nursing staff to facilitate efficient care.

Does this position require Patient Care Yes

Essential Functions
-Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
-Show patients to examination rooms prepare necessary equipment for healthcare providers and interview patients to obtain medical information measure their vital signs weight and height and record information in the patients medical record.
-Explain treatment procedures medications diets and physician instructions to patients ordering and organizing educational materials to reinforce patient education.
-Perform general office duties such as answering phones taking dictation and completing insurance forms while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
-Collect blood tissue or other laboratory specimens log them and prepare them for testing; perform phlebotomy if competence is demonstrated.
-Maintains inventory of immunizations and check expiration dates.
-Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
-Responsible for improving appropriate departmental quality initiatives such as two patient identifiers and hand hygiene.

Qualifications

Education
High School Diploma or Equivalent required or Associates Degree Medical Assisting preferred

Can this role accept experience in lieu of a degree
No

Licenses and Credentials
Basic Life Support BLS Certification

Certified Medical Assistant National Certification preferred

Experience
Direct MA experience or medical field work 1-2 years required

Additional Job Details (if applicable)

When hiring we look for candidates who possess not only the relevant skills and competencies but also positive attitudes empathy and genuine passion for this work.

Remote Type

Onsite

Work Location

80 Beharrell Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$22.75 - $24.94/Hourly

Grade

3

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

6010 Mass General Brigham Community Physicians Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework

At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.

Required Experience:

Junior IC