Parts Assistant Manager

Parts Counter Lead

MUST HAVE PARTS COUNTER EXPERIENCE AT THE DEALERSHIP LEVEL

RESPONSIBILITIES

• Back Counter Lead
• Quote service estimates in 15 minutes or less
• Communicate with Service correct ETAS on parts
• Meet & assist the customers in a courteous and professional manner providing them with the information they need
• Answer telephone calls promptly and provide professional service ensuring the customer's needs are met
• Ensure that incoming inventory is stocked in the correct location
• Maintain the parts department in a clean & organized manner
• Demonstrate behaviors consistent with the Company's values in all interactions with customers, co-workers & vendors
• Report inventory issues to management
• Ability to lift 50 lbs, if more ask for assistance

QUALIFICATIONS

• Volkswagen or Audi experience a big plus
• CDK, ETKA, OPStrax, XTIME, OE Collision Link and Parts on Command are used daily, so any and all knowledge are a plus
• Excellent customer service skills
• Attention to detail & memorization
• Professional appearance & work ethic
• Ability to work well in a process driven environment

Work shift will be Monday through Friday with rotating Saturdays. When you work a Saturday, you will have a day off the prior week. Saturday hours are 8am to 4pm.

Depending on experience there are 3 shifts.

7:30am to 4:30pm

8am to 5pm

9am to 6pm

You must be open to all at this time.

Volkswagen of Garden Grove