Patient Care Coordinator (Per Diem)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Patient Care Coordinator is responsible for general clinic office functions that support efficient and effective patient care including patient registration, insurance verification, collection of applicable co-insurance and/or co-payments and scheduling of diagnostic and follow-up appointments and answering phones.Schedule: Per Diem (Clinic Hours: Monday-Friday, 6:45am-7pm, Saturday & Sunday, 7:45am-5pm PST). Same day coverage may be requested.Location: 401 Second St, Snohomish, WA. Training and coverage may be required at other locations (i.e. but not limited to Soper Hill, Shoreline, Mill Creek), depending on business need.Primary Responsibilities:Greet customers into the practice and provide instruction and/or direction as necessary both on the phone and in personSchedule and coordinate all patient appointments as directedMaintain an organized and clean work area, free of clutterPrepare all documentation and records with accuracy as directed or necessary for the patient's careMeet or exceed the performance measures established by the Practice Management Dept.Order and maintain the inventory, and stock in the area according to the policies and procedures established by the Practice Management Dept. and Central SupplyFollow establish policy and procedures related to the positionParticipate and contribute in a team-based environmentMaintain a team supportive attendance recordFollow OSHA/WISHA (including usage of PPE) guidelinesFollow HIPAA regulationsAdapt and perform effectively in a continuously changing environment, and in occasional difficult situationsYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:High School Diploma/GED1+ years of customer service experience with strong communication skills both in person and via phone1+ years of Microsoft Office experiencePreferred Qualifications:Experience working in the healthcare industryKnowledge of medications and medical terminology Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED Optum