Medical Assistant - Direct Primary Care+ - Norton Shores

Job Title: Medical Assistant – Direct Primary Care+

About Exponential Health:

At Exponential Health, we are dedicated to providing our members with the pinnacle of Direct Primary Care medical care. We emphasize proactive, comprehensive health management, ensuring each member experiences personalized, luxurious care tailored to foster long-term wellness.

Job Summary:

As a Medical Assistant at Exponential Health, you will be a crucial part of our clinical team, directly contributing to the exceptional care and experience we offer our members. In this role, you will support our providers in delivering top-tier medical services while ensuring every interaction reflects the high standards of excellence that define our practice. This position requires not only clinical expertise but also a dedication to providing unparalleled service in a refined and professional setting.

Key Responsibilities:

• Assist our distinguished providers with patient examinations, procedures, and treatments, ensuring a seamless and comfortable experience for our members.
• Meticulously prepare and maintain examination rooms, ensuring they meet the highest standards of cleanliness, organization, and readiness with all necessary supplies.
• Accurately document patient vitals, medical histories, and other essential information in the Electronic Medical Record (EMR) system, upholding our commitment to precision and care.
• Administer injections, vaccinations, and medications with utmost care, following the physician's directives.
• Conduct basic laboratory tests, including phlebotomy, and ensure the proper handling and preparation of specimens for analysis.
• Educate and guide members on health management practices and medical procedures, ensuring they feel informed and supported throughout their care journey.
• Coordinate follow-up appointments, manage referrals, and respond to member inquiries with efficiency and professionalism.
• Uphold the highest standards of confidentiality and compliance with HIPAA regulations, protecting the privacy and trust of our members.
• Collaborate closely with the clinical team to continually elevate the member experience, providing personalized, compassionate care that aligns with our practice's ethos.

Qualifications:

• Minimum of 2 years of experience as a Medical Assistant
• Certified Medical Assistant (CMA) credentials.
• Proficient in EMR systems.
• Exceptional interpersonal and communication skills, with a strong emphasis on delivering top-tier service.
• Impeccable organizational skills and attention to detail, ensuring accuracy and efficiency in all tasks.
• Discretion and professionalism in handling sensitive information, with a thorough understanding of HIPAA compliance.
• A polished, professional appearance and demeanor that reflects the standards of our practice.

Benefits:

- Competitive salary

- Comprehensive health, dental, and vision insurance

- Retirement plan options

- Generous paid time off and holiday schedule

- Opportunities for ongoing professional development and growth

Equal Opportunity Employer:

Exponential Health is committed to diversity and inclusion in the workplace. We are proud to be an equal opportunity employer, fostering a culture where all employees can thrive.